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Ruiling W. Email & Phone Number

Senior UX Researcher at Twitch
Location: United States, United States, United States 10 work roles 3 schools
1 work email found @zendesk.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email r****@zendesk.com
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Current company
Twitch
Role
Senior UX Researcher
Location
United States, United States, United States

Who is Ruiling W.? Overview

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Quick answer

Ruiling W. is listed as Senior UX Researcher at Twitch, based in United States, United States, United States. AeroLeads shows a work email signal at zendesk.com and a matched LinkedIn profile for Ruiling W..

Ruiling W. previously worked as UX Researcher at Twitch and Senior Global Marketing Research Specialist at Zendesk. Ruiling W. holds Bachelor'S Degree, Psychology | Korean from University Of California, Berkeley.

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Email format at Twitch

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*@zendesk.com
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Profile bio

About Ruiling W.

Ruiling W. is a Senior UX Researcher at Twitch. They possess expertise in microsoft office, powerpoint, social media marketing, marketing event planning, leadership and 16 more skills. Colleagues describe them as "Ruiling is a rare talent in the tech field and is someone I would work with again in a heartbeat. While at Indiegogo, she was a key strategist for the business using a combination of research, analytics, and customer empathy to lead successful initiatives, resulting in improved customer activation and retention. I was most impressed by her ability to execute against important details, while still being able to take a big-picture view on how we could grow into the future. As a result of her work, we were able to reposition our product to drive a lion’s share of user growth in new markets. She carried the right level of communication across executives to executing stakeholders, from preparing qbr decks to proactively crafting new hire training from scratch. Ruiling adds tremendously to team culture and business impact, and I strongly recommend her for analytical, innovative, and customer-focused roles." and "Ruiling consistently impressed me with her attitude and aptitude during the time she worked for me at Indiegogo as a campaign marketing strategist. Her dedication and passion made her a top performer at Indiegogo. Notably, she used research and benchmarking to put numbers to perspectives - and with that, was able to create effective marketing strategies to our clients. Managing campaigns takes tremendous attention to details and patience. She's got the tenacity to dig deep into an issue and resolve it. I'm confident Ruiling will devote herself to any role she pursues with a high degree of diligence. I would highly recommend her to any teams seeking top talents."

Listed skills include Microsoft Office, Powerpoint, Social Media Marketing, Marketing Event Planning, and 17 others.

Current workplace

Ruiling W.'s current company

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Twitch
Twitch
Senior UX Researcher
Website
forebears.io
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Company profile
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10 roles

Ruiling W. work experience

A career timeline built from the work history available for this profile.

Senior Ux Researcher

Twitch

United States

Ux Researcher

Twitch

San Francisco, California, US

Senior Global Marketing Research Specialist

Zendesk

San Francisco, California, US

Aug 2021 - Nov 2022

Ux Researcher

Facebook
Apr 2021 - Jul 2021

Insights Manager

Tencent America

Palo Alto, California, US

Building out user research program and practices Extracting insights from survey, usability testing, in-depth individual interview, & focus group studiesTools learned/Skills Gained during this experience:Google Data Studio /Self-taught Python & SQL /App Annie, Sensor Tower / SurveyGizmo

Feb 2021 - Apr 2021

Insights Researcher

Tencent America

Palo Alto, California, US

  • User Research for LATAM & Mexico market
  • Data Analytics: Automated product performance benchmarking by creating behavioral data dashboards using GDS
  • Competitive Analysis: Assessed market fit for new games by monitoring industry trends and conducting competitive analysis
  • Community Insights: Helped the Dev team improve existing game features & ideate new features by synthesizing relevant community feedback
May 2020 - Feb 2021

Graduate Qualitative Research Analyst

The Wharton School

Philadelphia, PA, US

  • Performed literature review on the gig economy & the impact of algorithms on labor
  • Designed Qualtrics surveys & analyzed data to assess job orientations and motivation needs
  • Analyzed qualitative interview data of gig workers for gig economy researchSkills/Tools: literature Review, qualitative data encoding, survey design, Qualtrics
Sep 2019 - Aug 2020

Upenn X Spotify User Behavioral Research Consultant

Spotify

Stockholm, Stockholm County, SE

  • Co-authored a behavioral science playbook on messaging experimentation best practices
  • Collaboratively launched in-app message experiments with cross-functional teams @ Spotify
  • Extracted key research insights and presented to cross-functional stakeholders
Jan 2020 - May 2020

Global Campaign Marketing Strategist - User Insights

Indiegogo

San Francisco, CA, US

  • Full-stack marketer; Empowered SMB and entrepreneurs to bring their product to life and a wider audience via crowdfunding, utilizing the power of consumer insights.
  • Extracted consumer insights from user research to inform strategies
  • Designed data dashboards to gain insights into user journey and iterate strategies
  • Crafted market entry strategies and provided product positioning consultation
  • Managed creative agencies to deliver high-touch digital marketing services for campaign success digital ads | email marketing | community management | campaign wireframe creation | copywritingTools/Skills Learned.
Jan 2019 - Jul 2019

Campaign Strategist

Indiegogo

San Francisco, CA, US

- Crafted well-branded crowdfunding campaigns through compelling storytelling - Conduct market research to identify consumer pain points to craft strategiesTools Learned: Google Analytics, Google Forms, SurveyMonkey, UserTesting.com, Looker, Mailchimp, Facebook Ads Manager, Salesforce

Apr 2018 - Jan 2019
Team & coworkers

Colleagues at Twitch

Other employees you can reach at forebears.io. View company contacts →

LM Lauren Mclarnon, Mba Lauren Mclarnon, Mba Colleague at Twitch Duncan, South Carolina, United States, United States View → MT Michael Tyson Michael Tyson Colleague at Twitch Austin, Texas, United States, United States View → DH David Hahn David Hahn Colleague at Twitch United States, United States View → AP Alexandra Phillips Alexandra Phillips Colleague at Twitch New York, New York, United States, United States View → RK Rahul Kamath Rahul Kamath Colleague at Twitch San Jose, California, United States, United States View → TS Todd Sharp Todd Sharp Colleague at Twitch Blairsville, Georgia, United States, United States View → JC Jennifer Cai Jennifer Cai Colleague at Twitch San Francisco Bay Area, United States, United States View → NG Nathalia Gillespie Nathalia Gillespie Colleague at Twitch New York, New York, United States, United States View → GB Garrett Barnett Garrett Barnett Colleague at Twitch Johnson City, Tennessee, United States, United States View → SK Sharath Kashyap Sharath Kashyap Colleague at Twitch Seattle, Washington, United States, United States View →
3 education records

Ruiling W. education

Bachelor'S Degree, Psychology | Korean

University Of California, Berkeley

Master Of Science - Ms, Behavioral And Decision Sciences

University Of Pennsylvania

Summer Exchange

Yonsei University
FAQ

Frequently asked questions about Ruiling W.

Quick answers generated from the profile data available on this page.

What company does Ruiling W. work for?

Ruiling W. works for Twitch.

What is Ruiling W.'s role at Twitch?

Ruiling W. is listed as Senior UX Researcher at Twitch.

What is Ruiling W.'s email address?

AeroLeads has found 1 work email signal at @zendesk.com for Ruiling W. at Twitch.

Where is Ruiling W. based?

Ruiling W. is based in United States, United States, United States while working with Twitch.

What companies has Ruiling W. worked for?

Ruiling W. has worked for Twitch, Zendesk, Facebook, Tencent America, and The Wharton School.

Who are Ruiling W.'s colleagues at Twitch?

Ruiling W.'s colleagues at Twitch include Lauren Mclarnon, Mba, Michael Tyson, David Hahn, Alexandra Phillips, and Rahul Kamath.

How can I contact Ruiling W.?

You can use AeroLeads to view verified contact signals for Ruiling W. at Twitch, including work email, phone, and LinkedIn data when available.

What schools did Ruiling W. attend?

Ruiling W. holds Bachelor'S Degree, Psychology | Korean from University Of California, Berkeley.

What skills is Ruiling W. known for?

Ruiling W. is listed with skills including Microsoft Office, Powerpoint, Social Media Marketing, Marketing Event Planning, Leadership, Customer Service, Social Media, and Microsoft Word.

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