Michael Ruiz Email & Phone Number

Washington, Dc, Us

Charlotte, North Carolina, Us

Charlotte, North Carolina, Us

Arlington, Va, Us

Serving as the executive Program Manager for DHS CISA’s premier cybersecurity program valued at $1.4B. Led a 570+ person team in the design, development, deployment, and O&M of a classified federal cyber security defense system. The system includes solutions supporting the Threat Hunt, Incident Response, and Vulnerability Management missions which include analytics tools(SageMaker, Cloudera, Various Open Source Packages), process workflow(ServiceNow), multi-cloud hybrid infrastructure (OpenShift, AWS, and Azure), and NOC/SOC operations.➥ Increased annual recurring revenue by ~14% to $205M in annual revenue➥ Successfully led the capture activities of a 2-year transition task order which increased the program's size by >10%.➥ Decreased attrition from 29% to 16%, increased utilization from 82% to 93%➥ Delivered sequential AOP outperformance in all four key financial metrics (bookings, sales, profit, and cash)➥ Led the transition of the organization from project-based to product-based implemented product management and product development processes using SAFe 5.0 and customized agile best practices.➥ Optimized software development leading to an increase in development velocity of 49% YoY, increased objective completion rate increment-over-increment resulting in 26 points increase YoY, and reduced development cost per feature by 30% YoY.

Mclean, Va, Us

In this role, I have leveraged deep experience driving defined processes and innovating technology solutions to lead go-to-market cybersecurity and advanced analytics solutions across federal civilian agencies and public sector healthcare. With both horizontal and vertical responsibilities, I oversee a team of 400+ in optimizing pipeline, driving marketing demand, growing revenue through capture, and delivering projects under contract. An accessible servant leader, I maintain consistent, contextual communication with six executive principals, as well as a commitment to mentoring and growing future leaders.➥ Successfully shaped a new account-wide mindset, refocusing on larger, more strategic opportunities to achieve increased revenue and contract diversification. As the change agent for this redeployment of resources, deftly coaches stakeholders towards effective, timely decision-making. ➥ Manages the Cybersecurity and Infrastructure Security Agency (CISA) business line. Established and maintains accountability for a $2B+ pipeline of cyber and analytics opportunities for the DHS agency. Having implemented a CRM process to improve opportunity tracking and contact management, oversees the end-to-end capture and business development for large-scale secure cloud, cyber operations, and analytics opportunities. ➥ Maintains responsibility for a broad, $300M portfolio of digital, cyber, and analytics contracts across the Departments of Homeland Security, Justice, and Interior. In a demanding, cross-functional role, recruits and develops talent to support customized solutions and bring them to market across the whole of the account. ➥ As Co-Leader of Booz Allen’s Latin American Network, doubled participation to 500 Latinx employee-members and organized employee engagement at the national level, giving centralized leadership to decentralized programming nationwide. Championed diversity, equity, and inclusion programs company-wide and mentored future diversity leaders.

Montpelier, Virginia, Us

I cofounded this digital healthcare consultancy to help clients strategize the development of new channels to market. I designed and developed a reference architecture for pharmaceutical manufacturers to use in building and delivering patient support programs.

Columbia, Md, Us

Here I transformed a healthcare system’s entire consumer-facing technology infrastructure including website, patient portal, and lead generation platform. I managed change among tenured executives and physicians entrenched in the status quo, creating an analytics backbone to make a clear business case for progress. ➥ Reimagined a functional cost center into a $300M Digital Business Unit. Transposed an 11-person web team and 10-person call center into a cross-functional profit center of 100+ professionals. Designed and communicated the value proposition to MedStar’s senior leadership, corporate executive team, and BOD. ➥ Expanded and centralized the Central Maryland Call Center, improving customer satisfaction from 82% to 94%, and increased YoY appointment volume by 10%.➥ Introduced and managed digital career paths for MedStar professionals. Recruited, mentored, and coached high-performing teams focused on living the health system’s values through digital technology, omni-channel marketing, and communications.➥ Implemented a digital marketing platform to expand MedStar’s online identity and social media footprint. ➥ Rescued a “new” website that had fallen off the SEO cliff, growing web traffic from 300K to 3.5M unique users a year. Increased web sessions from social media by 450% and from SEM by 360%. Doubled organic web traffic, and reduced cost-per-lead by 80% on integrated direct response campaigns. ➥ Deployed digital solutions increasing peak time capacity and new patient acquisition and integrated enterprise-wide scheduling. Deployed online appointment system and reduced patient wait times by 46%.➥ Led product development for MedStar Now, a web/mobile-optimized application designed to improve capacity management.➥ Transformed CRM platform into a HIPAA-compliant, relationship management system powered by Salesforce. Achieved early results of 46% increase in online reputation score and improved third-party conversions.

Richmond, Virginia, Us

I established a management and technology consultancy to advise early-stage digital start-ups, mentoring four CEOs on raising venture capital, budget management, and product and talent development. Worked with private equity investors on the due diligence viability of six businesses. Merging with Impact Makers in mid-2013, grew digital practice revenue to $7M+ in two years. Developed a $2M anchor account served as interim Chief Digital Officer at MedStar Health. The enterprise employed 100 and posted $15M revenue in 2014.

Richmond, Va, Us

As affiliated faculty at VCU School of Business, I teach Enterprise (IT) Governance in the Fast Track Executive Masters of Science in the Information Systems department. I am also the lead faculty member on the VCU / Air Force Research Labs education partnership. Research interest includes information sharing, enterprise governance, cyber security, and analytics (big data and machine learning).

With this role I transitioned from systems integrator to digital expert. I was tasked with building aspects of Deloitte’s digital practice and instilling a progressive, user-first mindset and agile consulting ethos. Calling up deep tech roots and leadership agility, I created teams that brought diverse disciplines and mindsets to the table to help establish technology as an enabler, instead of a driver. I also contributed to Deloitte’s Technology Trends publication. As CTO during the acquisition of BearingPoint, Inc., I led Department of Defense projects, Intelligence Community R&D initiatives, and new-business go-to-market strategy. I steered product development for information sharing solutions, cybersecurity risk management products, and enterprise governance collaboration products for $2B+ contract pursuits. ➥ Led market proposals and product introductions for mobile and social businesses, enterprise cloud, user experience, and digital analytics as a founding member of Deloitte Digital. Successfully transitioned from public sector to private sector, working with delivery teams in retail, finance, and entertainment.➥ Developed the CIO Heat Map, a Salesforce-powered mobile app integrating social media and gamification, creating a new opportunity pipeline management process within an industry-standard CRM system.➥ As CTO, served as Product Manager on the Cyber Command & Control product, which integrated various SIEMs, social media tools, and digital technologies to enhance collaboration in security operations centers and on Cyber Risk Management products, integrating risk and mathematical models for more effective indicators and warnings.➥ As technical director led the technical proposal for the DNI Fusion and NCTC Railhead pursuit, with total contract awards of $700M over five years. Served as Chief Architect and technical lead on numerous DoD and Intelligence Community projects.

London, Gb

Here I led the strategy definition and go-to-market execution of a $1.2B business unit focused on bringing service-oriented architecture to legacy Department of Defense programs. In my first position at BAE, I managed the design, development, and deployment of a global, secure wireless system – later productized as Revere – and increased speed-to-reporting over commercially secure infrastructures.sign and implementation.

Reston, Va, Us

In this role, I managed day-to-day operations of a $25M R&D initiative for the Defense Advanced Research Projects Agency’s Terrorism Information Awareness (TIA) project under Navy Vice Admiral John Poindexter. Previously, as a Senior Systems Engineer based in Hawaii, I led the migration of the Theater Battle Management Core Systems (ERP for wartime) from a JSP-driven app to a J2EE solution, designing the systems architecture for the security subsystem.

Arlington, Virginia, Us

During my tenure with the Army, I absorbed foundational leadership skills and deployed technical ability, writing software that functioned effectively as an intelligence collection parsing system. ➥ Steered the technical task force that revamped the Kunia Regional Security Operations Center (KRSOC), an NSA field station, with a $10M web infrastructure.➥ Managed the design, development, and deployment of a $1.2M Signals Intelligence Support Database. Led 100 web developers as webmaster for the Command, achieving unheard of responsibility relative to rank.

Master Of Science (M.S.), Computer And Information Systems Security

Bachelor Of Science - Bs, Computer Science

Associate'S Degree, Computer Science

Ph.D, Abd, Engineering