My knack is improving how the work gets done. Working conditions were rough - instead of transferring, accepting, or quitting; I worked to improve it for all our coworkers. We did indeed improve it and, along the way, crushed our performance metrics. Our Distribution centers were spending a lot on waste and energy costs, so we improved the process to virtually eliminate landfill costs and improve energy efficiency. While volunteering with AmeriCorps, one of my co-workers with special needs; wasn't motivated to participate in our work. We took time to discover their strengths, recognized them, and partnered and worked alongside them so that work was no longer boring but fun, engaging, and rewarding. How we handled outlet item returns resulted in a 36% error rate; so we applied LEAN practices and reduced the error rate to 6%.We weren't stocking our replenishment trucks before store opening, negatively impacting our customers' experience, so we attacked the process and improved the stocking process by 25%, so we consistently were completed before the store opening. Where can I help to make it better?
Listed skills include Leadership, Management, Change Management, Coaching, and 46 others.