The Role is responsible for overseeing all operations, including workplace safety, risk control, and ergonomics for Aspen Risk Management Group. Reporting to TRISTAR's President, the VP leads efforts to maintain and grow client relationships, revenue, and innovate service offerings. They also drive business development to increase sales and market presence.

Managed day-to-day operations, planning and office functions remotely across five distinct professional services businesses in consulting and training with ~$50M in revenue. Led 35+ person team across business operations, client services, analytics, training delivery, and customer success (software) with offices in California, Missouri, and Minnesota.Financial Management – Driving EBIT: Accountable for day-to-day forecasting, reporting, and financial improvement across five… Show more Managed day-to-day operations, planning and office functions remotely across five distinct professional services businesses in consulting and training with ~$50M in revenue. Led 35+ person team across business operations, client services, analytics, training delivery, and customer success (software) with offices in California, Missouri, and Minnesota.Financial Management – Driving EBIT: Accountable for day-to-day forecasting, reporting, and financial improvement across five businesses.• Coached General Managers resulting in multi-million projected EBIT improvement for 2024.• Led the annual budget process in collaboration with finance to meet overall goals of 10% annual growth in revenue and EBIT.Business Turnaround – Streamlining Operations: Achieved 18-month turnaround for struggling training business and continued to manage P&L. • Reduced cost of delivery by 10% and improved overhead efficiency by 50%.• Increased revenue by 15% annually by changing sales approach from outbound calling to electronic catalogue and leveraging social media.• Exceeded budget three years in a row by refocusing operations from in-person to virtual delivery during economy shutdown due to COVID. Remote Workforce – Employee Engagement: Managed through COVID office closures, coordinated return to office and implemented flexible arrangements for remote and office work• Retained 95% of employees with no negative impact on client delivery by working with employees• Improved employee engagement 48% to 75% measured in global company survey in 24 months by systematically developing and implementing actions created with employeesStrategic Planning – Collaboration: Led cross-functional team and co-authored 5-year growth plan to the existing business• Gained approval for investments and go-ahead by the Board of Directors, co-led the PMO to drive the transformation (still in progress) Show less

DEKRA Insight was a service unit of DEKRA, a global leader in safety since 1925 with over 50,000 employees. Supported DEKRA Insight’s global business to achieve client excellence goals by establishing and implementing consistent, best practice management processes and methodologies for project management.Led safety change interventions for multi-million accounts as a project manager. Promoted to drive company approach to consulting delivery including implementation management and… Show more DEKRA Insight was a service unit of DEKRA, a global leader in safety since 1925 with over 50,000 employees. Supported DEKRA Insight’s global business to achieve client excellence goals by establishing and implementing consistent, best practice management processes and methodologies for project management.Led safety change interventions for multi-million accounts as a project manager. Promoted to drive company approach to consulting delivery including implementation management and project governance. • Client Results: Led 3-year project to improve safety for Global Chemical Company’s North American operations that led to 47% improvement in recordable injury rates. Continued to manage 10-year relationship with client. • Team Leadership: Managed 10-person team of program managers and client service responsible for $10M in annual revenues and client service, whose primary focus is the management of large-scale client programs.• Adaptability and Business Improvement: Transformed the Client Services team by creating new team structure, hired new personnel and refined project management processes delivering in $30M+ in revenue with 15% EBIT for a large Food Company. Show less

Provided management consulting, operational analysis, process reengineering, and change management to transportation clients. Recruited, mentored and managed junior talent for our team. Managed proposal efforts and pricing for $1M+ opportunities in our market.Led engagements while directing team members, reviewed written deliverables and presented regularly to client and leadership. Managed project financials, time reporting and day-to-day operations. • Safety Improvement: Managed… Show more Provided management consulting, operational analysis, process reengineering, and change management to transportation clients. Recruited, mentored and managed junior talent for our team. Managed proposal efforts and pricing for $1M+ opportunities in our market.Led engagements while directing team members, reviewed written deliverables and presented regularly to client and leadership. Managed project financials, time reporting and day-to-day operations. • Safety Improvement: Managed multi-year effort to design safety oversight system for FAA commercial aviation to be used by 4000+ inspectors based on requirements and gap analysis. The system is still in use today. Facilitated work groups with frontline supervisors and FAA SMEs. • Productivity Improvement: Led two field pilot projects for a Global Express Company to improve productivity in delivery operations. Worked with supervisors and facility leadership to facilitate change. Achieved 3-5% improvement in productivity at three locations during 3-month pilot study. • Workforce Analysis: Led a five-person team for a Global Express Company that analyzed workforce needs for hourly labor categories for SVP of Human Resources, led to recommendations for HR programs that were incorporated into strategic goals for the following fiscal year. Show less