•Worked as a Business Analyst with a major Heath Care client for the Salesforce implementation.•Worked as Project Manager for Marketing Division of a FMCG account to operationalize Campaign Management through Oracle’s Marketing Cloud Eloqua.•Gathered requirements to Scope and Design Visio Campaign flows, System Test scripts and formalize testing approach to run email campaigns in Eloqua.•Weekly reporting on the effort and the finances with the Senior Management for project scope, goals and deliverables. •Won business on Pre-Sales functions by responding to RFPs through Solution Design and Effort Estimation across domains for Salesforce.com and Eloqua•Gathered and Captured User & Functional requirements and provided Rough Order of Magnitude for the Call Reporting System and Electronic Database Management •Mentored and Lead a team of 5 members as a Business Analyst for Sales Cloud and Salesforce1 implementation•Directly engaged as Salesforce Functional Consultant with client/onshore counterpart for Requirement Gathering, Feasibility Study, Solution Design, Support UAT and Train the Trainer Sessions •Salesforce1 and Radian 6: Designed wireframes for Sales to Contract Management

• Ascertained Current Positioning of Capgemini and provided recommendations to enhance its competitiveness in the Application Outsourcing market• Performed Competitor Analysis for Capgemini for Application Outsourcing market in American and EMEA region• Price Mapping: Analyzed various pricing models prevalent in the outsourcing market and benchmarked Capgemini quantitatively for its price competitiveness against the competitors based on the billing rates• Consolidated Selling Proposition: Analyzed the application outsourcing profiles of the competitors and enlisted the selling propositions pitched during bidding process

• Designed and worked on applications with the Communication Media Entertainment Department• Mentored the development and support of Interactive Voice Response application for BNSF Railways and handled the responsibility to coordinate with the Client side designers and onsite coordinators• Handled additional responsibility of Configuration Controller managing internal audits and managed to bring the project from CMMI Level 3 to CMMI Level 4