A driven, self-motivated, and highly flexible team player with a self-learning nature and an independent, problem-solving mindset working through the thick and thin with empathy and the love for solving problems for people!With prior experience of over 5 years and proven capabilities in resolution provider roles, supporting team efforts towards the achievement of organizational goals while adhering to industry best practices.Experienced in customer support executive role with a proven track record of success in multiple specialties and providing training to new hires and existing staff according to company policies, procedures and best practices.Capable of strategically and effectively prioritizing multiple tasks, and remaining calm under pressure.Consistently exceeding performance and delivering results!