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@geocomply.com
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Rupal Sojitra is listed as Customer Success | Project Management | Account Manager | Driving Client Satisfaction at GeoComply, a company with 39 employees, based in Greater Vancouver Metropolitan Area, Canada, Canada. AeroLeads shows a work email signal at geocomply.com and a matched LinkedIn profile for Rupal Sojitra.
Rupal Sojitra previously worked as Associate Customer Success at Geocomply and Member at Revgenius. Rupal Sojitra holds A Level, Computer And Information Sciences And Support Services from Doeacc.
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AeroLeads found 1 current-domain work email signal for Rupal Sojitra. Compare company email patterns before reaching out.
In life, everyone transitions between being a customer, an end-user, or a consumer. I derive genuine joy from ensuring these experiences are exceptional, irrespective of the industry. Crafting innovative solutions excites me, and I excel in constantly evolving environments.In today’s SaaS realm, Customer Success is more than a department—it's vital for organizational vitality. My journey spans various roles, offering a deep understanding of SaaS success drivers. From merging roles in marketing, sales, and customer success to establishing frameworks in tech startups, I've adeptly navigated customer relationships.Key Principles:➡️ People: Central to business triumphs are people. My leadership ethos revolves around empowering teams, fostering a culture of creativity, and prioritizing customers in every strategy.➡️ Product: Deep product knowledge aligned with customer needs is paramount. I specialize in understanding product features to precisely address customer challenges and aspirations.➡️ Process: Efficiency and scalability are vital for sustained customer satisfaction and business growth. I focus on optimizing operations to deliver superior and consistent customer experiences.With these principles, I'm passionate about crafting exceptional customer success stories.Connect with Me: In shaping the future of customer success, collaboration is key. I'm eager to engage with fellow CSM professionals, exchange insights, and explore opportunities. Whether you're tackling challenges, seeking advice, or exploring SaaS trends, I'm open to connecting.Achievements & Outcomes:🌟 Led team efforts for 100% retention of $7M ARR customer portfolio, securing a 3-year contract renewal for the largest account.🌟 Built a Customer Success program driving a 15% increase in product adoption for a strategic enterprise account.🌟 Accelerated customer onboarding, reducing time to first value from 12 to 4 weeks with a new customer insights community.Strengths & Passion:🌐 Expert in data-driven strategic planning.🌐 Advocate for customer-centric culture and collaborative team building.🌐 Skilled in leading CSM teams for SaaS product value realization.🌐 Established Voice of the Customer programs enhancing NPS & CSAT.🌐 Proficient in business operations framework design and system administration.🌐 Active in Customer Success community thought leadership.🌐 Driven by helping others succeed, excelling in coaching, mentoring, and advising clients.Let's collaborate on driving exceptional customer experiences!
Listed skills include Business Development, Team Management, Lead Generation, Management, and 19 others.
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A career timeline built from the work history available for this profile.
Vancouver, British Columbia, Canada
-- Managed end-to-end customer journeys, achieving a 95% project completion rate and reducing resolution times by 20%.-- Collaborated with stakeholders to optimize processes, resulting in a 20% increase in operational efficiency.-- Increased revenue through strategic report generation and achieved a notable 30% rise in client software upgrade adoption..
Langley, British Columbia, Canada
-- Led B2B account management with a focus on escalation, risk management, and continuous improvement.-- Developed and executed corporate marketing strategies and tactics to increase brand visibility and drive qualified traffic.-- Owned the implementation of successful marketing campaigns from concept to execution.-- Built and managed various content types.
Ahmedabad, Gujarat, India
Detail-oriented, responsible and committed team leader, with get-it-done, on-time, and high-quality project execution, and more than a decade of experience in:-- Management Strategy-- Customer, Partner and Client Relations,-- Organizational Design-- Process Improvements-- Marketing and Brand Strategy-- Growing Startup Organizations-- Lead Acquisitions and.
Ahmedabad, Gujarat, India
Experience in Business Development and Internet Marketing, Social Media, PR, Branding. My responsibilities here included:-- Lead Generation and Qualification-- Prospect Database Development-- Customer Database Validation-- Devised social media strategy as well as lead and developed Internet marketing activities-- Conducting surveys and providing deep.
Vadodara Area, India
My responsibilities included:-- Communicating with cross functional teams, identifying project requirements to plan and define test strategies.-- Created and maintained tests throughout software development lifecycles.-- Performed test case execution, sanity testing, functional testing, black box testing, white box testing, data driven testing, web.
Other employees you can reach at geocomply.com. View company contacts for 39 employees →
Maya Tran
Colleague at GeocomplyToronto, Ontario, Canada, Canada
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LT
Lili T.
Colleague at GeocomplyHo Chi Minh City, Ho Chi Minh City, Vietnam, Viet Nam
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DK
Dafne Kaynak
Colleague at GeocomplyVancouver, British Columbia, Canada, Canada
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LT
Lê Trang
Colleague at GeocomplyHo Chi Minh City, Vietnam, Viet Nam
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MS
Mykola Shkolnyi
Colleague at GeocomplyToronto, Ontario, Canada, Canada
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LH
Lê Hân
Colleague at GeocomplyVietnam, Viet Nam
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FA
Felicia Audrey Sugiarta
Colleague at GeocomplyBurnaby, British Columbia, Canada, Canada
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AB
Anastasiia Bobrovnikova
Colleague at GeocomplyCanada, Canada
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OT
Olesia Tovt
Colleague at GeocomplyUnited States, United States
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JJ
Jay Jay
Colleague at GeocomplyToronto, Ontario, Canada, Canada
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Quick answers generated from the profile data available on this page.
Rupal Sojitra works for GeoComply.
Rupal Sojitra is listed as Customer Success | Project Management | Account Manager | Driving Client Satisfaction at GeoComply.
AeroLeads has found 1 work email signal at @geocomply.com for Rupal Sojitra at GeoComply.
Rupal Sojitra is based in Greater Vancouver Metropolitan Area, Canada, Canada while working with GeoComply.
Rupal Sojitra has worked for Geocomply, Revgenius, Weblounge, Ruvin Solutions, and Amarketforce.
Rupal Sojitra's colleagues at GeoComply include Maya Tran, Lili T., Dafne Kaynak, Lê Trang, and Mykola Shkolnyi.
You can use AeroLeads to view verified contact signals for Rupal Sojitra at GeoComply, including work email, phone, and LinkedIn data when available.
Rupal Sojitra holds A Level, Computer And Information Sciences And Support Services from Doeacc.
Rupal Sojitra is listed with skills including Business Development, Team Management, Lead Generation, Management, Market Research, Social Media Marketing, Crm, and Analysis.
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