Business Goals: Achieve operational objectives across multiple states, navigating different legislative, cultural, and business environments.Resource Management: Secure and allocate resources, including personnel, budgets, and equipment, to meet operational demands.Recruitment and Training: Implement structured processes for recruiting, training, and managing professional and frontline employees, ensuring they meet both current and future job requirements.Performance Management: Monitor and enhance team performance, fostering a motivated and capable workforce.Distribution Center Management: Ensure facilities and equipment are maintained per Delhivery standards and local regulations. Proactively address resource needs.Vendor Performance: Manage vendor relationships and compliance with service level agreements. Negotiate competitive rates and monitor service levels to ensure optimal performance.Customer Care Management: Identify and address service issues for large/global customers. Develop new processes to meet their needs effectively.Profitability Initiatives: Drive revenue generation and cost reduction strategies. Collaborate with the Sales Team to achieve revenue targets and manage budgets within agreed limits.Effective Networking: Build and maintain a network of contacts to facilitate problem resolution and goal achievement.Performance Reporting: Provide accurate and timely operational performance reports. Engage in benchmarking and process improvement initiatives.Audit and Controls: Conduct regular shipment audits, ensure timely cash deposits, and enforce adherence to established protocols. Initiate disciplinary actions when necessary.SOP Implementation: Ensure all standard operating procedures are followed.Team Fairness: Promote a fair working environment, collaborating with HR, Security, and Finance to support team members.Regional Expansion: Lead efforts to cover additional pin codes, working with direct reports to establish new facilities.

Coal procurement and supply. Manage end to end Coal Logistics.Manage bulk movement by railway rake and vesselWorking with the executive committee to set organisational strategies and goalsImplementing organizational policies and proceduresCommunicating and collaborating with stakeholders, including executives and employeesMonitoring day-to-day business operationsReviewing financial activities, including accounting tasks, budgets, financial statements and reportsOverseeing hiring and firing activities, along with payments and evaluationsEnsuring the business complies with relevant laws and regulationsAssessing organizational and personnel performance, implementing changes as needed for improvements

Coordinating with other managers to ensure that all aspects of the company’s business are running smoothlyReviewing and approving expenditures for projects or items that exceed established budgetsDeveloping, implementing, and maintaining policies and procedures for operations such as warehousing, shipping, and inventory managementEnsuring that customer orders are fulfilled accurately and on time by managing staff in warehouse operationsDeveloping a long-term strategy for increasing efficiency of operations and improving customer satisfactionEstablishing relationships with vendors to ensure that they provide high-quality products and services at competitive pricesEvaluating market conditions to determine trends that will impact future business needsCreating budgets and monitoring expenses to ensure that they are within approved limitsReporting on progress toward goals and making adjustments to improve performance.Key Achievements Due to my management success, I rapidly obtained promotions in this role:May 2020 (Present) SENIOR MANAGER, LOGISTICSMay 2018 MANAGER, LOGISTICSMay 2012 DEPUTY LOGISTICS MANAGERMay 2011 (Starting) ASSISTANT LOGISTICS MANAGER Implementation of Transport Management System Redesigning of raw material distribution network giving an year on year savings of 20 million rupees. Implementation of SAP Hana in operations. Increased the warehousing capabilities by 400%.

Strategically plan and manage logistics, warehouse, transportation and customer servicesDirect, optimize and coordinate full order cycleLiaise and negotiate with suppliers, manufacturers, retailers and consumersKeep track of quality, quantity, stock levels, delivery times, transport costs and efficiencyArrange warehouse, catalog goods, plan routes and process shipmentsResolve any arising problems or complaintsSupervise, coach and train warehouse workforceMeet cost, productivity, accuracy and timeliness targetsMaintain metrics and analyze data to assess performance and implement improvementsComply with laws, regulations and ISO requirements

Key Responsibilities Logistics Management-Managing and coordinating supply of skilled & semi-skilled manpower for rig operations, together with transportation of drilling equipment. Coordination of crew transportation and rosters, plus journey management and scheduling. Hiring and supply of trailers, cranes, and certified lifting accessories from owners and companies. Supervision of safe loading and unloading of equipment (Oil Field drilling equipment like Rig parts, Drill Pipes, etc., under strict HSE practices for Oil Field Operations). Truck pushing and tracking of loads. Credit & working capital management. Billing & Payment along with after sales payment realization. Tax clearances, database and warehouse maintenances, and order management Government Authority liaison – Department of Hydrocarbon, Ministry of Petroleum, and othersKey Achievements Successful managed and co-ordinated the supply of skilled & semi-skilled manpower for many rig operations along with transportation of drilling equipment for companies including Century Resources from Australia, a drilling contractor of Canoro Resources, Jorhat, and Premier Oil, Cachar BV, Shiv-vani Oil & Gas Exploration Services, Mumbai a drilling contractor of Oil India and ONGC in Naharkatia & Sibsagar and ONGC Forward Base Cachar, Assam.Gained valuable experience in the logistics industry in Thailand and Indonesia, managing diverse cargo types and coordinating multimodal transportation solutions.Developed strong relationships with local suppliers, carriers, and customs authorities to facilitate smooth operations.Leveraged market insights to optimize logistics processes and improve customer satisfaction.

Key Responsibilities Procurement of all construction materials.  Billings, together with payments reconciliations.Key Achievements HR duties were added to my responsibilities – including the hiring of both skilled & non-skilled employees. Successfully obtaining all necessary legal clearances required for construction

Key Responsibilities Installation of Health Imaging Systems (DryView, HQT969, HQS969 etc) from Kodak India Ltd with Siemens, WiproGE, Philips, Toshiba, Hitachi (plus other) CT and MRI’s. Installation of Kodak X-ray Film Processors. Servicing of Installed Cameras and Processors. Sales of Siemens X-ray machines and Ultrasound/Colour Dopplers. Sales and Service of Refurbished CT scanners of Toshiba AMC. Key Achievements Successfully installed four digital imaging devices at four of the leading hospitals of Northeast India: included were Kodak Dry View Camera with Siemens CT modality at Ramakrishna Mission Hospital, Itanagar Arunachal Pradesh, GNRC, Downtown Hospital and the International Hospital in Guwahati, Assam