Rupesh Kumar Email & Phone Number

Chennai, India

Chennai, India

• I worked as a phone banker in HDB Financial Services.
• Handle inbound calls for Credit Cards/Banking and render accurate customer service to HDFC Bank Customers
• Rendering services to HDFC Bank customers and ensuring satisfactory resolution to all the queries of the customers are provided
• Ensure Customer service excellence by displaying complete bonus to the customer’s query/problems
• Delivering service with requisite courtesy and accuracy
• Nil Defects (100%… Show more

Chennai, Tamil Nadu, India

• I worked as Relationship Manager in export garments field.
• Serve as intermediaries between foreign buyers and domestic sellers. Unlike export traders, who buy the products before selling directly to foreign buyers, export managers find buyers internationally for domestic.
• As middlemen, export managers plan and coordinate the international shipment of goods.
• During the course of the day, they may negotiate with a variety of people, such as shippers, agents… Show more
• During the course of the day, they may negotiate with a variety of people, such as shippers, agents and vendors, and are expected to have excellent customer service skills in dealing with customers.
• keep track of invoices and prepare reports to expedite the billing process.

Msc, Computer Science, 77

Bca, Computer Programming, Specific Applications, 6.4