Professional background: I have over ten years of experience in outsourcing and offshoring. Daily business dealings with clients located in the US, Canada, the Middle East, and India.* Strategic business partnering * Process implementation * Project management * Workforce planning and optimisation* People management* Problem solving * Training & Learning initiatives * Conflict management * Hiring * Customer relationship management* Operational streamlining Objective: To work in a competitive environment on challenging projects to unleash my potential to witness the growth of people, processes and practices for organisational improvement and people development.