Rupesh Rahate Email & Phone Number

Navi Mumbai, Maharashtra, India

. currently part of pension administration product related with retirement managed by Uk's leading pension platform.Handling team of pension administration team project of client regular contribution scheme transactions.administrating day to day incoming volume & managing it's processing & quality checking. which can all transactions meets it's Stipulated SLA. monitoring client escalations cases & allocating to the team members, raising related queries with onshore counterparts.giving system & process improvement ideas which can enhance day to day operation.Interact with onshore clients for referral reduction. quality maintainace. create good engagement with colleagues for maintaining great working experience to them

India

.placing deals of mutual funds for UK's fund supermarket.processing & placing deals for subscription, redemption, switches, transfers before valuation point. monitoring different work type & managing queries as per volume.performing quality checks all work type which meets their stipulated SLA.Been part of L&G process migration which consists redemption, switches, conversion..managed team of switches, conversion, transfer..also perform client AML/CDD performance for newly investor..perform IFA set up & IFA amendment for existing clients.handled process, system related escalation with onshore counterparts. keeping conversation with them on calls, meetings