Supporting EY Global Delivery Service (GDS) - Crisis Managment Framework and Business Continuity Program spread across 7 countries, 16+ cities and ~50k professionals.

Supporting and managing Global Delivery Services India and international centres with combined strength of more than 8K FTE's as BCP, ERP and Crisis Management co-ordinator for key line of businesses. The position is placed under enterprise Risk Management vertical. Support to these multiple business includes strategy formation, Plan Development, Training and testing of the business continuity plans, support to the Global Delivery Services (GDS) Centre/Locations including… Show more Supporting and managing Global Delivery Services India and international centres with combined strength of more than 8K FTE's as BCP, ERP and Crisis Management co-ordinator for key line of businesses. The position is placed under enterprise Risk Management vertical. Support to these multiple business includes strategy formation, Plan Development, Training and testing of the business continuity plans, support to the Global Delivery Services (GDS) Centre/Locations including potential/actual business disruption events management and our travelers across the region. Show less

BCP co-ordinator for key line of businesses spread across different locations within and outside India. The support to these service lines/functions includes co-ordination and completion of Business Impact Analysis, Strategy formation, Plan Development, Training and testing of the business continuity plans. Emergency Response and Crisis Management support to the Global Delivery Network (GDN) Center/Locations including potential/actual business disruption events management. Working on projects… Show more BCP co-ordinator for key line of businesses spread across different locations within and outside India. The support to these service lines/functions includes co-ordination and completion of Business Impact Analysis, Strategy formation, Plan Development, Training and testing of the business continuity plans. Emergency Response and Crisis Management support to the Global Delivery Network (GDN) Center/Locations including potential/actual business disruption events management. Working on projects including global implementations of tools and ancillary framework. Show less

Worked with WNS Global Services Risk Management Team as a BCP site lead for the Gurgaon location. The three offices having employee strength of 2000+ professionals and spread across 200k+ sq. ft. area were provided Business Continuity Management, Emergency Response, Crisis Management support. The clients included a mix of key players in the Business & Financial Services, Travel, Retail and Insurance industry. The activities performed included inputs during RFP's and RFI's, co-ordination and… Show more Worked with WNS Global Services Risk Management Team as a BCP site lead for the Gurgaon location. The three offices having employee strength of 2000+ professionals and spread across 200k+ sq. ft. area were provided Business Continuity Management, Emergency Response, Crisis Management support. The clients included a mix of key players in the Business & Financial Services, Travel, Retail and Insurance industry. The activities performed included inputs during RFP's and RFI's, co-ordination and completion of Business Impact Analysis, Strategy formation, Plan Development, Training and testing of the business continuity strategy. Emergency Response and Crisis Management primarily for the Gurgaon location and assisting the centralized BCM team and other locations during potential/actual business disruption events management. Show less

I was providing Global BCP support to World Service and Global Credit Administration business processes at American Express. Along with BCP I was part of the Customer Crisis Program Office providing support to our card members, merchants and other stakeholders during a crisis/disaster event. Worked on key project(s) to create Recovery Strategies/Solutions for new/existing processes.