Knowledgeable Public Relations Officer bringing 10 years experience in the field . Able to maintain calm, collected and analytical in high - pressure situations . Seeking the permanent role with a company in need of a tenacious and articulate professional .-Budgeting and forecasting-Analytical thinking-Strong time management-Organized-Creative and innovative-Excellent interpersonal skills-Strategy development-Public relations-Strategic marketing-Team player
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Customer Relations ManagerRam Fincorp Sep 2023 - Nov 2023Karol BaghWas handling the team along with customers relationships also contributed to enhance the quality in management handling. -
Public Relations OfficerHimalayan University Mar 2018 - Dec 2019Delhi, India● Contributed ideas to concept development, strategic planning and business operations.● Coordinated with internal business divisions, agency partners and local vendors to guarantee ontime, cost-effective delivery of all marketing communications materials.● Developed and implemented campaigns for email, online advertising, search engines and directmail.● Developed and managed communications strategies, plans and budgets.● Traveled nationally and internationally to meet with customers and deliver clear companymessages.● Plans Public relations campaigns and strategies for new students ● Conducts and develops periodic training in communications /public relations development.● Helping the institution to become better known. -
Relationship ManagerAviva Life Insurance Company India Ltd Mar 2014 - Feb 2018Delhi, India● Developed and cultivated lucrative relationships with both new and existing clients througheffective communication and exemplary interpersonal skills.● Operated in a self-directed environment with minimal input to solve problems and implementresolutions.● Handled various accounting transactions.● Answered telephone inquiries on banking products including checking, savings, loans and lines ofcredit.● Researched companies and prepared presentations for management and prospective buyers.● Maintained friendly and professional customer interactions.● Met with clients to generate new business and negotiate contracts -
Guest Service AgentKingfisher Airlines Jun 2011 - Jan 2014Delhi, India● Answered guest inquiries and provided information regarding hotel services and amenities.● Responded to incoming guests, telephone calls, and email inquiries with efficiency andprofessionalism.● Recommended hotel services or amenities that guest may find useful.● Maintained consistent positive customer feedback.● Supervised and directed all merchandise and shipment processing.● Managed wide variety of customer service and administrative tasks to resolve customer issuesquickly and efficiently. -
Senior Subject Matter ExpertExpert Serv India Pvt. Ltd. Nov 2008 - Mar 2011Delhi● Collaborated with clients from concept through final delivery of product or service.● Consistently met deadlines and requirements for all production work orders.● Provided continued maintenance and development of bug fixes and patch sets for existing webapplications.
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Customer Service RepresentativeSpanco Telesystems And Solutions Limited (Respondez) Nov 2005 - Oct 2008Delhi, India- Kept accurate records of all customer interactions and transactions.● Followed up with each customer to ensure appropriate actions were taken.● Provided customers information about products and services. ● Educated customers about the brand to incite excitement about the company's mission andvalues.● Politely assisted customers in person and via telephone.
Frequently Asked Questions about Rupesh Sharma
What is Rupesh Sharma's role at the current company?
Rupesh Sharma's current role is Team Lead Manager at Ramfincorp.
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Rupesh Sharma
Senior Solution Delivery Lead - Cyber & Strategic Risk At Deloitte India (Offices Of The Us) | Ex-AccentureMumbai -
Rupesh Sharma
Technology Consulting | Sustainability | Esg | Epm Cloud | Business Development | Pre-Sales | Pmo | Client Presentation | Alumni - Ey, Pwc | ✔I Create Exceptional Client Experience In Their Digital Transformation JourneyNew Delhi
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