Analyze diverse requests from Accenture’s global teams, ensuring alignment with existing features or identifying needs for new functionalities.Facilitate agile meetings, driving collaboration between BAs, tech leads, and testers, while acting as a liaison to ensure successful product delivery.Proactively identify and address risks and challenges to ensure the team successfully meets release and sprint objectives.Led a cross-functional team in prioritizing and delivering user stories within sprints, enhancing productivity and meeting client expectations.Groomed user stories and managed the backlog, effectively gathering requirements from clients and stakeholders.Verify that acceptance criteria are met for each release and lead sprint reviews with a focus on business and customer insights.Collaborated with sales teams to analyze requirements, identify software gaps, and develop wireframes to support organizational transformation goals.

Gather and manage product requirements. Document accurately, removing ambiguity, to ensure all requirements are valid and understood by the customer.Work closely with Project and Product Management teams, providing information, ideas, updates and pro-actively seeking to remove blockers to facilitate business in the client’s best interest.Drive stand-up & stand-down meetings with internal teams in order to keep track of work items assigned.Work with different teams to understand different systems and end to end process flows, suggesting improvements and finding solutions.Help business owners and/or product managers groom & maintain the story backlog iteratively, with each sprint.Track monthly billing of the resources to the project and suggesting measures to reduce costs & monitor renewals.Identify further growth opportunities within customer environment and engage with sales partners for pursuit.

Act as a primary POC in assisting client(s) in product training/demo and support throughout till closure.Work closely with internal teams on project planning, documenting requirements and progress on ongoing deployment.Working on multiple accounts and providing delivery metric updates to SM/MDs for review.Ensuring that projects are formally closed and, where appropriate, subsequently reviewed, and that project learnings are captured and actioned.Driving new idea/feature(s) discussion within internal teams with an aim of delivering value to the client.Creating month-end, summative reports on major issues’ progress and their resolution status and overall account health.Understand client requests/issues, documenting and engaging appropriate resources.

Creating software requirement specifications in a manner that is understood by the audience at client end Designing wireframes for websites and mobile apps as per client requirementProviding software training and/or assistance to clients through video conferencing or presentationsBuilding product training manuals and conducting training sessions for ease of useEnsuring successful installation of necessary software(s) at assessment centers across PAN India for various e-learning assessment exams

Managing work outsourced to vendors, setting timelines, tracking event deadlines and invoicing as appropriate Creating project resource reports, following up on lagging issues, and preparing and updating project check list on a regular basis Instrumental in bringing a new project from an existing client by suggesting process improvements in a POC, leading to increased revenue through new features Planning and executing new initiatives, ensuring timely availability of marketing support items for quarterly events and workshops