Service Delivery Manager
Current
Jun 2021 - Present
AeroLeads people directory · profile
Russ Thomas Email & Phone Number
Service Delivery Manager
at
SADA
1 work email found
@sada.com
1 phone found area 301
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Service Delivery Manager
Location
Atlanta Metropolitan Area, United States, United States
Company size
Who is Russ Thomas? Overview
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Quick answer
Russ Thomas is listed as Service Delivery Manager at SADA, a company with 784 employees, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at sada.com, phone signal with area code 301, and a matched LinkedIn profile for Russ Thomas.
Russ Thomas previously worked as Retired at Sada and Senior Manager and Project Manager, Global Customer Services at Ncr Corporation. Russ Thomas studied at Community College Of The Air Force.
Company email context
Email format at SADA
This section adds company-level context without repeating Russ Thomas's masked contact details.
{first}.{last}@sada.com
86% confidence
AeroLeads found 1 current-domain work email signal for Russ Thomas. Compare company email patterns before reaching out.
Profile bio
About Russ Thomas
Effective Service Desk Operations is an asset and a powerful business driver! As a proven support professional, customer experience evangelist and project manager (PMP), I know that service delivery can make or break a business relationship. Our customers expect fidelity and partnership. I'm thrilled to be in a position to provide both. I am excited and humbled to work with some of the most talented people in technology and support. My Information Technology and Support Services roles include Project Management, Client Relations, Service Delivery, Business Processes, Service Desk Operations, Risk Planning, and Associate Development. Combined, these skills enable me to collaborate easily and adapt readily . As a continuous learner, I'm energized by building strong, diverse teams with clear direction, objectives and measurements. Together with my colleagues, we'll continue to drive business success by building trust-based relationships, delivering with integrity and making our customers RAVE about their support!
Current workplace
Russ Thomas's current company
Company context helps verify the profile and gives searchers a useful next step.
Sada
6 roles
Russ Thomas work experience
A career timeline built from the work history available for this profile.
Jun 2020 - Aug 2023
Senior Manager And Project Manager, Global Customer Services
Managed ATM and computer system support for more than 50 global and regional retail, financial and telecommunications customers.Delivered ITIL inspired performance to exceed service level agreements and departmental key performance indicators through effective engagement and development of 200 direct and indirect reports, working from various locations.
Jan 2010 - Nov 2020
Service Desk Manager
Led Service Desks providing support for self-service solutions for retail, hospitality, manufacturing and transportation clients. Through effective team management and development of meaningful partnerships, consistently exceeded contracted support service levels for some of the largest companies in North America.
Jan 2003 - Jan 2008
Global Support Analyst
Managed support efforts to drive customer satisfaction and success for two Fortune 500 companies and several other organizations.Provided second and third level hardware, software and networking support for general purpose computing clients.Provided global level 3 disk array and storage management support.
Jan 1996 - Jul 2003
Communications And Computer Systems Specialist, Unix System Administrator
Communication Computer System Operator and Unix (Solaris) System AdministratorAwarded Airman of the Year for Air Force Logistics Command, 1990Awarded Airman of the Year for 7th Air Force (Pacific Air Forces), 1991
Jun 1989 - Apr 1997
Team & coworkers
Colleagues at SADA
Other employees you can reach at gruposada.com.mx. View company contacts for 784 employees →
AB
Alexander Babayan
Colleague at SadaArmenia, Armenia
View →
YM
Yasmin Mohamed
Colleague at SadaEgypt, Egypt
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HN
Hiroshima Nagasaki
Colleague at SadaNagpur, Maharashtra, India, India
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YD
Yogesh Dhavale
Colleague at SadaTampa, Florida, United States, United States
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JT
Jensen Tu
Colleague at SadaCary, North Carolina, United States, United States
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АУ
Анастасия Уйранова
Colleague at SadaUkraine, Ukraine
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EB
Erica Baker
Colleague at SadaUnited States, United States
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MD
Michelle D'Aquino
Colleague at SadaUnited States, United States
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GA
Gowri Arunsha
Colleague at SadaThiruvananthapuram, Kerala, India, India
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PC
Pamela Carlson
Colleague at SadaOceanside, California, United States, United States
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Alexander Babayan
Colleague at SadaArmenia, Armenia
View →
YM
Yasmin Mohamed
Colleague at SadaEgypt, Egypt
View →
HN
Hiroshima Nagasaki
Colleague at SadaNagpur, Maharashtra, India, India
View →
YD
Yogesh Dhavale
Colleague at SadaTampa, Florida, United States, United States
View →
JT
Jensen Tu
Colleague at SadaCary, North Carolina, United States, United States
View →
АУ
Анастасия Уйранова
Colleague at SadaUkraine, Ukraine
View →
EB
Erica Baker
Colleague at SadaUnited States, United States
View →
MD
Michelle D'Aquino
Colleague at SadaUnited States, United States
View →
GA
Gowri Arunsha
Colleague at SadaThiruvananthapuram, Kerala, India, India
View →
PC
Pamela Carlson
Colleague at SadaOceanside, California, United States, United States
View →
1 education record
Russ Thomas education
FAQ
Frequently asked questions about Russ Thomas
Quick answers generated from the profile data available on this page.
What company does Russ Thomas work for?
Russ Thomas works for SADA.
What is Russ Thomas's role at SADA?
Russ Thomas is listed as Service Delivery Manager at SADA.
What is Russ Thomas's email address?
AeroLeads has found 1 work email signal at @sada.com for Russ Thomas at SADA.
What is Russ Thomas's phone number?
AeroLeads has found 1 phone signal(s) with area code 301 for Russ Thomas at SADA.
Where is Russ Thomas based?
Russ Thomas is based in Atlanta Metropolitan Area, United States, United States while working with SADA.
What companies has Russ Thomas worked for?
Russ Thomas has worked for Sada, Ncr Corporation, Ncr, and United States Air Force.
Who are Russ Thomas's colleagues at SADA?
Russ Thomas's colleagues at SADA include Alexander Babayan, Yasmin Mohamed, Hiroshima Nagasaki, Yogesh Dhavale, and Jensen Tu.
How can I contact Russ Thomas?
You can use AeroLeads to view verified contact signals for Russ Thomas at SADA, including work email, phone, and LinkedIn data when available.
What schools did Russ Thomas attend?
Russ Thomas studied at Community College Of The Air Force.
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