Russel Delaney Email & Phone Number

Walnut Creek, California, United States

Working with a variety of HR team members and Benefits management, responsible for special HR personnel file management and employee handbook projects. Applying knowledge of PII, completing detailed audit of all Paradigm employee files to comply with legal requirements. Established naming structure and methodology for tracking and reporting on file completion. Compiling and tracking Paradigm employee signatures for employee handbook project. Complying with Paradigm IT security requirements and policies.

Emeryville, California, United States

As a premium consultant, oversaw the sales experience from introduction to post sale support. Took existing sales and appliance knowledge and developed it to cover the entire store, offering clients a single point of contact to meet all of their needs. Built a strong rapport with each client, resulting in consistent repeat business and a flawless customer review score.

Pleasanton, Ca

Making 50-60 calls minimum each day to law firms around the United States. Building and maintaining a sales pipeline of 300-500 perspective clients using two different CRMs. Building strong rapport with the decision makers at the firm and closing the sales before handing them off to an account manager. Working with the account managers to ensure retention of current clients.

Scottsdale, Az

Worked both independently and with a team of engineers in an Agile environment. Setup a local testing environment and learned a variety of new softwares and programing languages. Created and executed test scenarios for the web UI and database using the available design and requirements documents. Wrote automated database tests using basic knowledge of SQL, set up a local testing environment, and performed UI testing manually as well as through API calls. Logged new and recurring bugs while monitoring existing ones using Jira. Worked closely with the engineers to test new features as they became available. Took part in release readiness meetings to ensure a bug-free and smooth launch of any new features.

Alameda, Ca

Worked as part of a small sales force for worldwide sales of manufactured products and services provided. Through the advisory of my superiors, I explored several different potential avenues of income for the company including real estate, municipalities, plumbing contractors, and material distribution companies. Increased knowledge of both the products and industry through various off-site contractor jobs, demos, and industry trade shows. Through trade shows and cold calls, created a list of over 500 potential clients which I tracked and maintained independently using a combination of Quickbooks and Excel.

Oakland Ca

Quickly learned product and service materials. Worked closely with several industry manufacturers to drive sales success. Accompanied vendors to offsite training classes. Focused on establishing long standing relationships with customers to ensure return business. Acted as the primary contact for deliveries and vendor issues to ensure a positive customer experience. Worked with contractors, designers, senior consultants, and premium home theater personnel to fulfill all the customer's needs.

Concord, Ca

Managed inventory for both the store and storage warehouse, sending purchase orders to vendors on a weekly basis. Directly oversaw the daily maintenance and cleanliness of the sites based on the OSHA standards and guidelines. Trained all incoming employees to establish the company culture. Advised on and executed disciplinary action involving employees when required. Established leaders from among the employees to help with store management before transferring to an alternative location.

Fremont, Ca

Managed the setup and breakdown of event locations, including a wide range of A/V equipment, computers, DJ tables, photobooths, and lighting arrays. Maintained building wide cleanliness and safety standards daily. Acted as the primary contact for incoming event clients, establishing a good relationship and ensuring future return business. Developed and lead a structured team building experience for groups.