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Highly committed, adaptable Director of Programmes (IT / Software Delivery) with substantial experience within Financial Services and Healthcare sectors and within the British Army. Uses his extensive leadership experience to energise and focus teams in order to create robust solutions, processes or controls that deliver business benefit, enhance efficiency and minimise risk. Extremely organised, meticulous, incisive and innovative. Acts with integrity and candour to ensure clear and concise communication. Challenges assumption and eliminates constrained thought so that solutions or changes are truly innovative. Promotes collaboration to enhance the collective talent, knowledge and capability of technical and business experts so that solutions always deliver tangible benefits.
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Portfolio ManagerFinovaGuildford, England, Gb -
Portfolio ManagerFinova Feb 2021 - PresentLondon, England, United KingdomLeading a team of Project Managers responsible for all aspects of Professional Services and Software delivery to a Portfolio of 19 customers ranging from large financial institutions to high street banks to specialist lenders.Annual Professional Services revenue ~£5MAccountable for PMO functions, developed and embedded robust project governance -
Programme ManagerFinova Jul 2020 - Feb 2021London, England, United KingdomAssigned to critical projects in order to stabilise, re-baseline and assure delivery amid significant issues and instability in the midst of Pandemic.Specialised Savings Bank – took control just after go-live with extensive system issues impacting customer business processes, customer experience and data integrity. Agreed prioritisation of issues and leveraged relationships to drive fix / change output so that the risk of rollback was eliminated.High Street Retail Bank – initiation, definition and delivery of finova’s ‘Off the Shelf’ product offering. Repairing a historically difficult customer relationship through integrity and open communication to restore confidence in the quality and pace of delivery.
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Consultancy ManagerFinova Sep 2019 - Jul 2020London, United KingdomUnifying multiple disparate customer systems into a single ‘Off The Shelf’ product offering in order to increase sustainability and maintainability whilst reducing inefficiency, complexity and single points of failure.Building a multi disciplinary team from internal and external recruits. Revolutionising culture and approach to ensure coherence, inclusion and empowerment of the team. Inherited an uncertain and ambiguous strategic programme with no clear success criteria. Clarified desired outcomes, defined objectives and specified the platform design / tools.Proactive engagement and collaboration with stakeholders across multiple functional areas acquire the resources required to deliver and that the solution will meet and exceed the customer requirements.Managing multiple concurrent workstreams with complex, cross-functional interdependencies, regularly identifying potential problems then adapting approaches and assignments to maximise the pace of delivery.
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Head Of Software Development (Mortgage Originations)Kensington Mortgages Oct 2016 - Sep 2019MaidenheadEnsuring the application architecture and design through the change / upgrade process delivers the business requirement.Develop and embed multiple streams of configuration and development activit.Migrate the Continuous Service Improvement Roadmap to an Agile approach.Management of the Originations IT budget c.£1M Opex and £600k Capex. -
Head Of It, Governance And DeliveryKensington Mortgages Apr 2015 - Oct 2016MaidenheadProvide leadership and management to functionally diverse IT teams / capabilities.Manage technical relationships with key suppliers.Manage the scope and quality of requirements into the Continuous Service Improvement roadmap.Manage the project management and project office function.Monitor compliance with group project governance; ensure polices are maintained and followed.Management of the Service Desk budget c.£350k OPEX, and QA budget c.£300k OPEX.
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Operations DirectorCapita Health And Wellbeing Jan 2014 - Apr 2015BasingstokeDelivering transformation, managing end-to-end operations and achieving commercial value.Management of Bid, PMO and Project Management, Technical Consulting and Service Management teams.Supplier management across IT Managed Services and 3rd party software.Talent and resource management across the operations teams. Ownership of cost centre budget - £6M per annum. -
Head Of Programme Management And It ConsultingClinical Solutions Oct 2011 - Jan 2014Basingstoke
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Project Services ManagerClinical Solutions Aug 2010 - Sep 2011Basingstoke
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Project ManagerClinical Solutions Mar 2007 - Jul 2010
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Squadron LeaderW Sqn, The Royal Yeomanry 2007 - 2009
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Project ManagerGuildford And Waverley Pct Jan 2005 - Mar 2007
Russell Phillips Skills
Russell Phillips Education Details
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Business Studies With Ict
Frequently Asked Questions about Russell Phillips
What company does Russell Phillips work for?
Russell Phillips works for Finova
What is Russell Phillips's role at the current company?
Russell Phillips's current role is Portfolio Manager.
What is Russell Phillips's email address?
Russell Phillips's email address is ru****@****den.com
What is Russell Phillips's direct phone number?
Russell Phillips's direct phone number is +4433330*****
What schools did Russell Phillips attend?
Russell Phillips attended The Open University.
What skills is Russell Phillips known for?
Russell Phillips has skills like Program Management, Project Management, Project Delivery, Management, Stakeholder Management, Prince2, Itil, Team Management, It Service Management, Public Sector, Service Delivery, Leadership.
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Russell Phillips
Technical & Sales Engineering Manager │ Telecom Industry Expert | Innovative Sales Engineering Leader Driving Multi-Million-Dollar Revenue GrowthBracknell2tektronix.com, netscout.com -
Russell Phillips
Human Bean Coach & Mentor | Transformation | New Perspectives, New Possibilities |United Kingdom2gmail.com, bat.com -
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