Russell Vaughan Email and Phone Number
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Russell Vaughan personal email
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With 12 years of IT Support experience, I enjoy assisting others and pride myself on great customer service. I'm looking to get more into the networking side of IT and have already acquired my CCNA Routing & Switching, A+, Project+ and other leading certification's. I was selected to participate in cohort 5 of the Cisco CyberOps scholarship and have added the CCNA CyberOps certification to my list of credentials. I'm currently working towards my Bachelor's degree in Network Administration.
Amadeus
View- Website:
- amadeus.com
- Employees:
- 13818
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Sr Implementation EngineerAmadeus Apr 2022 - PresentAustin, Texas, United States
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Network EngineerAmadeus Aug 2019 - Apr 2022Austin, Texas AreaMaintain and monitor servers and virtual infrastructureMaintain and monitor Windows Active DirectoryMaintain Windows Updates for all servers and workstationsAssist as needed with projects with local staff
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Systems EngineerAmadeus Airport It Americas, Inc. Mar 2013 - Aug 2019Greater Los Angeles Area• Implement software and hardware solutions• Ensure the successful continued operation of all installed computer hardware and software on a variety of systems throughout the airport• Confer with company and airport project personnel to provide technical advice and resolve problems• Ensure all problems are responded to or escalated within predefined time constraints• Develop and maintain technical and project documentation• Coordinate all corrective and preventive maintenance, quarterly maintenance, and daily and out-of-hours work to ensure all support levels are maintained• Participate in support rotating schedule for 24/7 customer support• Establish, modify, implement and monitor systems and procedures to enhance timely and efficient workflow• Monitor all systems daily to ensure continued 24/7 operation• Ensure efficient and effective delivery of support services to the client base and coordinate cross-team interactions to ensure service levels are maintained
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Field EngineerAir-Transport It Services, Inc Feb 2008 - Mar 2013Sjc, Dfw, Bkg, Ywg• Configured, installed and supported hardware and software for EASE, FIDS and CUSS systems• Assisted airlines with hardware and software issues• Assisted with support in Antalya, Turkey and Fresno, California• Supported airports BKG, DFW, SJC and YWG
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ContractorAir-Transport It Services, Inc Dec 2007 - Feb 2008San Jose, California• Configured, installed and supported hardware and software for EASE, FIDS and CUSS systems• Assisted airlines with hardware and software issues
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It Station Support IFrontier Airlines Feb 2007 - Dec 2007Denver, Colorado• Assisted airport station personnel with hardware and software support issues• Configured, installed and repaired PC’s, ticket printers and document printers• Supported airports: SMF, SFO, SJC, LAX, FAT, SAN, SNA, OMA, BIL
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It SupportFrontier Airlines Sep 2006 - Feb 2007Denver, Colorado• Internal hardware and software Help Desk support• Performed routine maintenance on print servers• Helped Customer Support Representatives with PC troubleshooting• Patched and routed LAN and phone cables as needed
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Reservations AgentFrontier Airlines Jan 2006 - Sep 2006Denver, Colorado• Assisted phone customers with general and reward flight reservations.
Russell Vaughan Skills
Russell Vaughan Education Details
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Network And System Administration/Administrator -
Information Technology -
Cisco Certifications
Frequently Asked Questions about Russell Vaughan
What company does Russell Vaughan work for?
Russell Vaughan works for Amadeus
What is Russell Vaughan's role at the current company?
Russell Vaughan's current role is IT Hardware Support Technician | CCNA R & S | CCNA CyberOps | A+| Project+| Security+| MCP| VCP.
What is Russell Vaughan's email address?
Russell Vaughan's email address is rv****@****rit.com
What is Russell Vaughan's direct phone number?
Russell Vaughan's direct phone number is +125465*****
What schools did Russell Vaughan attend?
Russell Vaughan attended Western Governors University, Kaplan University, Ohlone College.
What skills is Russell Vaughan known for?
Russell Vaughan has skills like Mac Os, Information Technology, Windows Server, Comptia Project+, Computer Hardware, Sales, Networking, Troubleshooting, Business Analysis, Cisco Certified, Tcp/ip, Osi Model.
Who are Russell Vaughan's colleagues?
Russell Vaughan's colleagues are Elizabeth Bergstrom, Nicolas Soares, João Rodrigues, Gerard Cauvy, Vinicius Lovatto Rostichelli, Salu Mathew, Sara Fernandez Anguren.
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