Chris Russo Email & Phone Number

Boxborough, MA, US

Oversight and leadership of an amazing group of people providing excellent and ever-improving information technology services to the life sciences industry and startups in general. Responsible for leading all business operations, from services and service delivery to finance and people support functions. (traditionally called "HR")

Serving as the lead of the sales and marketing organizations, and actively working to ensure that iuvo Technologies is no longer the best kept secret within the IT services and consulting space.

Leading the development and implementation of new process and strategies to improve client satisfaction, operational efficiency and company profitability. Lead client Engagement Management team focused on ensuring satisfaction for top clients and implement standardized consulting practices across all clients. Oversight and management of consultant.

Responsible for ensuring client satisfaction, managing multiple clients and multiple consultants. Serve as chief IT executive for multiple clients, focusing on strategy, growth and operational maturity. Principal IT resource for Windows Servers, VMware, enterprise storage and network infrastructure.

Responsible for architecture, engineering and support of all infrastructure for a variety of clients in the Boston/Metrowest area. Windows, Active Directory, VMware, storage, networking, software development, scripting and more.

Responsible for software development and periodic management of infrastructure supporting the software development team.

Responsible for architecture and engineering of systems, solutions and processes. Liaison between management and technical personnel. Lead engineer for Windows, Active Directory and associated services.

Managed a infrastructure team responsible for all Windows Server, VMWare, eMail, Database, storage and related technologies for corporation of over 45,000 employees in over 1,800 locations with three datacenters.

Managed a infrastructure team responsible for all Windows Server, VMWare, eMail, Database, storage and related technologies for corporation of over 45,000 employees in over 1,800 locations with three datacenters.

Responsible for Engineering for the Infrastructure organization, and Infrastructure support for SOA, databases, applications, web (external/intranet) and middleware.

Directly responsible for the East Coast Regionalized Datacenter, hundreds of UNIX and Windows servers, IBM Mainframe, all accompanying infrastructure, and over 200 TB of customer data on EMC SAN. Additionally responsible for all desktops, internal servers and mail infrastructure.

Directly responsible for designing and implementing significant organization and process changes resulting in improvements in quality and IT expenditures. Managed teams of both client and Accenture personnel.

Managed multiple teams of systems engineers and software developers creating automated deployment systems for hosting technologies.

Managed a team of consultants responsible for high-end engagements in the New England region. Implemented changes to corporate policy allowing for significant expansion in the fastest growing region in the country. Increased annual sales by $2.1M.

Managed a team of systems engineers supporting desktop systems and server infrastructures for hardware and software engineers. Saved the company $3.6M over two years.

Supervisor for a team of helpdesk, desktop and server support engineers. Senior architect and support for the enterprise. Saved the company $1.3M, annually.

Served as lead technical consultant and application developer for a general technology consulting firm supporting clients in the Boston area.