Russ White Email and Phone Number
Career Microsoft employee serving in Customer Support, Premier Field Engineering, Customer Engineering, as an O365 Lead. In January 2021, I transitioned to a position managing a team of Cloud Solution Architects. My passion is coaching people to leverage their strengths to find success in their careers, identify areas of growth and improvement, and support people in bringing out the excellence inside of themselves to their everyday work life and personal life. Coaching and Mentoring has meant a great deal to me in my own growth as a husband, father, and in my technical consulting career. I love helping others see what they are capable of, guiding them through the challenges to achieve their goals, and encouraging them to see their own value while meeting business goals and helping our customers achieve more!
Microsoft
View- Website:
- microsoft.com
- Employees:
- 189892
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Director Of Customer Success - Cloud Solution Architect - Financial Services IndustryMicrosoft Sep 2022 - PresentDallas-Fort Worth MetroplexI lead an outcome driven team of Cloud Solution Architects supporting our Financial Service Industry customers' Modern Work deployments of Microsoft Copilot and Microsoft 365 in Banking, Capital Markets, and Insurance. Delivering excellence in usage growth, business value realization, customer service, support and quality outcomes both for our customers and for Microsoft. I'm a team leader and team player. I work to drive clarity in our goals as I coach and support my team in all aspects… Show more I lead an outcome driven team of Cloud Solution Architects supporting our Financial Service Industry customers' Modern Work deployments of Microsoft Copilot and Microsoft 365 in Banking, Capital Markets, and Insurance. Delivering excellence in usage growth, business value realization, customer service, support and quality outcomes both for our customers and for Microsoft. I'm a team leader and team player. I work to drive clarity in our goals as I coach and support my team in all aspects of their role and career. Show less
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Senior Csm Manager (Ce)Microsoft Jan 2021 - Sep 2022Irving, Texas, United StatesManage a team of Customer Engineers (CE/Field Engineers) that cover Modern Work (M365, SCCM, Intune, Windows) for Financial Services customers.
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Office 365 Delivery Lead - Sr. Customer EngineerMicrosoft 2018 - Jan 2021Irving, Texas, United States• Office 365 DSE Delivery Lead – Team lead, mentor, leader. M365 Adoption and Enablement
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Senior Premier Field Engineer - Sharepoint/OnedriveMicrosoft 2009 - 2018Dallas/Fort Worth AreaSharePoint, OneDrive Premier Field Engineer for Fortune 500 Enterprise Customers for On Premise deployments. Consultant, Trusted Advisor, Mentor, Thought Leader
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Senior Support Escalation Engineer, Technical Lead, Beta Engineer - SharepointMicrosoft 2004 - 2009Irving, Texas, United States• Mentored engineers and escalation resources globally. Developed and delivered training.
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Senior Support Engineer, Technical Lead - FrontpageMicrosoft 1999 - 2004Irving, Texas, United States• Primarily focused on ROSS, Critsit, Customer turnaround issues• Technical mentoring, training, leadership in client app and server extensions
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Help Desk Support SpecialistBank Of America 1998 - 1999Dallas, Texas, United States• Supported internal customers on a variety of mainframe and proprietary applications• Promoted to Team Lead within 6 months -
Customer Support RepresentativeMicrosoft 1997 - 1998Irving, Texas, United States• Customer service phone support and routing• Hired by Microsoft from Volt Temp after 3 months
Russ White Education Details
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Business Administration And Management, General -
Palo Verde Christian High SchoolHigh School Diploma
Frequently Asked Questions about Russ White
What company does Russ White work for?
Russ White works for Microsoft
What is Russ White's role at the current company?
Russ White's current role is DIR CSA Manager supporting Cloud Solution Architects in Modern Work for our Banking, Capital Markets and Insurance customers.
What schools did Russ White attend?
Russ White attended Dallas Baptist University, Palo Verde Christian High School.
Who are Russ White's colleagues?
Russ White's colleagues are Peter Holák, Kumi Francis, Hamid Reza, Krystyna Reisteter, Ravi Mallela, Adam Stride, Armando Vidal.
Not the Russ White you were looking for?
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Russ White
Customer-Driven Content Marketer At Sony And Ebay | Testing And Strategy | Digital InnovationSan Francisco Bay Area -
Russ White
Pittsburgh, Pa5keylogic.com, ddiworld.com, alum.rpi.edu, ddiworld.com, oracle.com3 +141222XXXXX
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4hotmail.com, aldi.us, aldi.us, aldi.com.au
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