Ankur Rustagi Email & Phone Number

Pune, MH, IN

Sydney, New South Wales, Australia

Drive product innovation and enhance Customer Experience (CX), Employee Experience (EX), and commercial performance of business lending products by leading a team of Product Analysts and Managers.Key areas of focus - Simplifying and digitizing customer onboarding experience, significantly improving originations turn-around time, managing KYC/ financial.

Sydney, Australia

• As the Product lead for Governance Obligations stream in the Financial Crime Transformation initiative, I led a cross-functional team of 8 direct and 20+ indirect members to successfully deliver over 7 initiatives.
• Built workstream roadmap by analysing the evolving market and business strategy.
• As a Product Owner, implemented a market-leading financial crime advanced analytics tool by leading an Agile team of architects, engineers, developers and data analysts.
• Reduced Transaction Monitoring (TM) alerts backlog by 94% in just 14 weeks by taking charge of the TM team and, defining KPIs and monitoring metrics.
• Led the design and implementation of 12 technology change controls that boosted the technology team triage requests by 200%, thereby enhancing change goverance.
• Orchestrated Australia’s first ever Enterprise-Wide Risk Assessment covering 32 products and 5 channels across a 17mn customer base, by leading a team of 8 consultants & internal teams.

Sydney, Australia

• Member of a large transformation program focused on workforce optimization and cost reduction. Key initiatives delivered:
• Led contract negotiations with strategic outsourcing partners; successfully negotiated contracts worth $20mn+.
• Designed target operating model of three functions which included development of services model, workforce mix, SLAs and commercials.
• Delivered annual savings of $6mn by identifying value leakages in the outsourcing contracts.

Sydney, Australia And Gurgaon, India

• Worked on 15+ strategy formulation and execution initiatives across a spectrum of transformation solutions and industries with key ones below:
• Designed Business Performance Management Model (KPIs) for the entire management including the Board in line with strategic business goals for the 3rd largest FMCG firm in the UAE.
• Led a two-member team to conduct diagnosis for Performance Improvement and identified potential annual savings of 20% for a global pharmaceutical company.
• Led a two-member team to build an Enterprise-wide Digital Transformation Business Case and identified potential annual saving of over $50mn for a leading global Technology firm.
• Conducted Due-Diligence for setting up IT & Telecom infrastructure for a 500-seat center in Mexico for an Insurance firm.
• Led a one-member team to conduct Vendor Due Diligence and RFP roll out for Australia’s leading Power & Utilities firm.

Mumbai Area, India

Warehouse Layout Design as per International Storage Norms

Mumbai Area, India

• Delivered on two projects:
• Business Plan to enter into Laboratory Chemicals market through international JV
• Market assessment of three bio-similar molecules in India

Gurgaon, India

Warehouse layout design and achieved 33% reduction in loading time of vehicles and 17% faster turnaround time of Pick Slip execution

Gurgaon, Haryana, India

• Worked in the capacity of Project Management and Procurement of electrical and structural equipment for installation of power sub-stations. Key responsibilites and achievements included:
• Planning, controlling and reporting of project activities
• Design and implementation of sourcing strategy for procurement of materials; enabled 2% reduction in total project cost
• Enabled revenue collection of $ 0.2 million by conducting reconciliation of backlog invoices and negotiating the same with the government client

Master Of Business Administration - Mba

Bachelor Of Technology - Btech

Cbse - Senior Secondary School

Cbse - Secondary School