Software Testing Specialist
Current
Apr 2021 - Present
AeroLeads people directory · profile
Rusty Duncan Email & Phone Number
Software Testing Specialist
at
Bright Health Solutions
LinkedIn matched
✓ Verified July 2026
2 data sources
Profile completeness 71%
Current company
Role
Software Testing Specialist
Location
Calgary, Alberta, Canada
Company size
Who is Rusty Duncan? Overview
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Quick answer
Rusty Duncan is listed as Software Testing Specialist at Bright Health Solutions, a with 18 employees, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Rusty Duncan.
Rusty Duncan previously worked as Principal QA Engineer at Absolute Software and Product Escalation Manager at Absolute Software.
Company email context
Email format at Bright Health Solutions
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Bright Health Solutions
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Profile bio
About Rusty Duncan
Established experience in software quality assurance and software testing.Strong understanding of QA life cycle, methodologies and processes.Significant knowledge of Software Development Life Cycle in Agile and Waterfall methodologiesExtensive experience in testing Web-based Client/Server applications.Proficient in Developing/Maintaining Test Plans, Test Cases, Defect Tracking and ReportingComprehensive experience in creating Defect Reports, monitoring Testing Progress and Tracking Issues. Considerable knowledge of Defect Life Cycle.Accomplished troubleshooting and problem solving skillsExcellent verbal and written communication skillsStrong interpersonal communication skillsCompetent multitasking skillsDetail:Test Case Management: Zephyr, qTest, SpiraTeamDefect Management System: Jira, Visual StudioVirtualization solutions: VMwareAutomation Test Tools: Proprietary scripting application.Databases: MS SQL, MongoDBDeployment: Bamboo
Current workplace
Rusty Duncan's current company
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Bright Health Solutions
10 roles · 40 years
Rusty Duncan work experience
A career timeline built from the work history available for this profile.
Principal Qa Engineer
Reviewed and validated Requirements and SpecificationsCreated Test Plans and Test CasesCreated and executed manual and automated testsInvestigated, reported, and tested software issuesLed an off-shore team of QA testers
May 2009 - Jul 2018
Product Escalation Manager
Acted as Product Development interface with Technical Support.Facilitated Triage Meetings for incoming defect reports.Organize regular Escalation Team meetings to ensure clear communication between stakeholders.Monitored escalated situations up to satisfactory completion.
Sep 2007 - Apr 2009
Product Support Analyst
Business partner liaisonBest Practices and process documentationProviding technical training and knowledge transfer
Dec 2006 - Aug 2007
Technical Support - 2Nd Level
Software support to Fortune 500 customers, in both pre and post-sales.
Feb 2000 - Nov 2006
Technical Support.
Technical Support for customers, internal service department and national Field Service Personnel.Preparation of technical manuals, and training of Field Service Representatives.Network administration.
Jan 1998 - Jan 2000
Manager, Service Department
Daily supervision of Field Service Personnel, logging of service calls, job prioritizing and allocation.Support for customers and Field personnel. Preparation, installation, troubleshooting and repair of point-of-sale equipment.Other responsibilities included purchasing, shipping and receiving and network administration.
Jul 1995 - Jan 1998
Supervisor, Service Department
Daily supervision of repair Technicians, including job prioritizing and allocation.Troubleshoot and repair of point-of-sale equipment.Preparation and maintenance of in-house computers.Other responsibilities included hiring and review of service personnel, purchasing and service history documentation.
Sep 1993 - Jul 1995
Electronics Technologist
Troubleshoot and repair of point-of-sale equipment, including faultfinding and repair to component level on discrete and microprocessor controlled digital circuitry.
Dec 1991 - Sep 1993
Calibration Technician
Repair and calibration of UHF\VHF military transceivers and related testing equipment in a certified standards laboratory.
1987 - 1991
~4 yrs
Team & coworkers
Colleagues at Bright Health Solutions
Other employees you can reach at brighthealth.ca. View company contacts for 18 employees →
JA
Jeff A.
Colleague at Bright Health SolutionsCanada
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CH
Chris Heale
Colleague at Bright Health SolutionsVancouver, British Columbia, Canada
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AP
April Parrish
Colleague at Bright Health SolutionsPrince George, British Columbia, Canada
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HK
Harmeet Kour
Colleague at Bright Health SolutionsJammu & Kashmir, India
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KE
Kiran Elizabeth Sojan
Colleague at Bright Health SolutionsBrampton, Ontario, Canada
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LM
Lucas M.
Colleague at Bright Health SolutionsKamloops, British Columbia, Canada
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JA
John Aitchison
Colleague at Bright Health SolutionsPrince George, British Columbia, Canada
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JH
Jeff Hersey
Colleague at Bright Health SolutionsCanada
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AO
Alex Osipov
Colleague at Bright Health SolutionsNanoose Bay, British Columbia, Canada
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JE
John Entwistle
Colleague at Bright Health SolutionsPrince George, British Columbia, Canada
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Jeff A.
Colleague at Bright Health SolutionsCanada
View →
CH
Chris Heale
Colleague at Bright Health SolutionsVancouver, British Columbia, Canada
View →
AP
April Parrish
Colleague at Bright Health SolutionsPrince George, British Columbia, Canada
View →
HK
Harmeet Kour
Colleague at Bright Health SolutionsJammu & Kashmir, India
View →
KE
Kiran Elizabeth Sojan
Colleague at Bright Health SolutionsBrampton, Ontario, Canada
View →
LM
Lucas M.
Colleague at Bright Health SolutionsKamloops, British Columbia, Canada
View →
JA
John Aitchison
Colleague at Bright Health SolutionsPrince George, British Columbia, Canada
View →
JH
Jeff Hersey
Colleague at Bright Health SolutionsCanada
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AO
Alex Osipov
Colleague at Bright Health SolutionsNanoose Bay, British Columbia, Canada
View →
JE
John Entwistle
Colleague at Bright Health SolutionsPrince George, British Columbia, Canada
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FAQ
Frequently asked questions about Rusty Duncan
Quick answers generated from the profile data available on this page.
What company does Rusty Duncan work for?
Rusty Duncan works for Bright Health Solutions.
What is Rusty Duncan's role at Bright Health Solutions?
Rusty Duncan is listed as Software Testing Specialist at Bright Health Solutions.
Where is Rusty Duncan based?
Rusty Duncan is based in Calgary, Alberta, Canada while working with Bright Health Solutions.
What companies has Rusty Duncan worked for?
Rusty Duncan has worked for Bright Health Solutions, Absolute Software, Ampm Point-Of-Sale, King Business Services Corp., and Reutech Communications.
Who are Rusty Duncan's colleagues at Bright Health Solutions?
Rusty Duncan's colleagues at Bright Health Solutions include Jeff A., Chris Heale, April Parrish, Harmeet Kour, and Kiran Elizabeth Sojan.
How can I contact Rusty Duncan?
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