Level One Support Engineer
Current
Jul 2024 - Present
AeroLeads people directory · profile
Rusty Harvell Email & Phone Number
Level One Support Engineer
at
Medicus IT
4 phones found
area 704
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Level One Support Engineer
Location
Concord, North Carolina, United States
Company size
Who is Rusty Harvell? Overview
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Quick answer
Rusty Harvell is listed as Level One Support Engineer at Medicus IT, a with 101 employees, based in Concord, North Carolina, United States. AeroLeads shows phone signal with area code 704 and a matched LinkedIn profile for Rusty Harvell.
Rusty Harvell previously worked as DPS service desk at Novant Health and Service Desk Analyst at Centene Corporation. Rusty Harvell holds Associate Of Applied Sciences, Computer Technology Intergration, 3.9 Gpa from Rowan-Cabarrus Community College.
Company email context
Email format at Medicus IT
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Medicus IT
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Profile bio
About Rusty Harvell
Experienced Service Desk Analyst II with expertise in delivering remote support and effective communication. - Managed call volume of 18-20, enabling efficient support for 28 million customers. - Utilized Citrix Technologies, vSphere, and security protocols for optimal operations. - Provided exceptional customer service, reset passwords, and escalated issues when necessary. - Assisted in access role setups, and deployed software through Workspace One and SCCM. - Streamlined operations through automation and authored detailed SOPs.IT Support Specialist, CSR | Carolina Medical Lab - Supported end-users, diagnosed and resolved hardware/software issues. - Spearheaded hardware and security rollback initiatives, and managed user accounts. - Developed SOP documentation, configured TCIP connections, and maintained lab equipment.Skills and IT Projects- Proficient in Windows, Office 365, Microsoft Teams, TCP/IP, and troubleshooting.- Experience with various technologies, including Citrix, vSphere, Avaya, and security tools.- Successfully managed projects, such as removing a rogue KB security file and Centrifuge Calibration.
Listed skills include Technical Support, Customer Service, and Leadership.
Current workplace
Rusty Harvell's current company
Company context helps verify the profile and gives searchers a useful next step.
Medicus It
4 roles
Rusty Harvell work experience
A career timeline built from the work history available for this profile.
Jan 2024 - Jul 2024
Service Desk Analyst
Oct 2020 - Jan 2024
It Support Specialist
Carolina Medical Lab
Oct 2015 - Oct 2020
Team & coworkers
Colleagues at Medicus IT
Other employees you can reach at medicusit.com. View company contacts for 101 employees →
DM
David Martinez
Colleague at Medicus ItHollywood, Florida, United States
View →
CF
Christopher Fall
Colleague at Medicus ItRoswell, Georgia, United States
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JH
John Hennessy
Colleague at Medicus ItGreater Orlando, United States
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ED
Eden Digirolamo
Colleague at Medicus ItCharlotte, North Carolina, United States
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DR
Derrick Richardson
Colleague at Medicus ItAtlanta Metropolitan Area, United States
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MH
Mike Helminski
Colleague at Medicus ItSanford, Florida, United States
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CD
Christine Douglas
Colleague at Medicus ItAlpharetta, Georgia, United States
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UZ
Utba Zafar
Colleague at Medicus ItDavenport, Florida, United States
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MB
Marko Bilal
Colleague at Medicus ItCasselberry, Florida, United States
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RV
Reina Vazquez
Colleague at Medicus ItMexico
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David Martinez
Colleague at Medicus ItHollywood, Florida, United States
View →
CF
Christopher Fall
Colleague at Medicus ItRoswell, Georgia, United States
View →
JH
John Hennessy
Colleague at Medicus ItGreater Orlando, United States
View →
ED
Eden Digirolamo
Colleague at Medicus ItCharlotte, North Carolina, United States
View →
DR
Derrick Richardson
Colleague at Medicus ItAtlanta Metropolitan Area, United States
View →
MH
Mike Helminski
Colleague at Medicus ItSanford, Florida, United States
View →
CD
Christine Douglas
Colleague at Medicus ItAlpharetta, Georgia, United States
View →
UZ
Utba Zafar
Colleague at Medicus ItDavenport, Florida, United States
View →
MB
Marko Bilal
Colleague at Medicus ItCasselberry, Florida, United States
View →
RV
Reina Vazquez
Colleague at Medicus ItMexico
View →
2 education records
Rusty Harvell education
Associate Of Applied Sciences, Computer Technology Intergration, 3.9 Gpa
Associate Of Arts And Sciences - Aas, Information Technology
FAQ
Frequently asked questions about Rusty Harvell
Quick answers generated from the profile data available on this page.
What company does Rusty Harvell work for?
Rusty Harvell works for Medicus IT.
What is Rusty Harvell's role at Medicus IT?
Rusty Harvell is listed as Level One Support Engineer at Medicus IT.
What is Rusty Harvell's phone number?
AeroLeads has found 4 phone signal(s) with area code 704 for Rusty Harvell at Medicus IT.
Where is Rusty Harvell based?
Rusty Harvell is based in Concord, North Carolina, United States while working with Medicus IT.
What companies has Rusty Harvell worked for?
Rusty Harvell has worked for Medicus It, Novant Health, Centene Corporation, and Carolina Medical Lab.
Who are Rusty Harvell's colleagues at Medicus IT?
Rusty Harvell's colleagues at Medicus IT include David Martinez, Christopher Fall, John Hennessy, Eden Digirolamo, and Derrick Richardson.
How can I contact Rusty Harvell?
You can use AeroLeads to view verified contact signals for Rusty Harvell at Medicus IT, including work email, phone, and LinkedIn data when available.
What schools did Rusty Harvell attend?
Rusty Harvell holds Associate Of Applied Sciences, Computer Technology Intergration, 3.9 Gpa from Rowan-Cabarrus Community College.
What skills is Rusty Harvell known for?
Rusty Harvell is listed with skills including Technical Support, Customer Service, and Leadership.
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