Rusty Roberts Email & Phone Number

Calera, Al, Us

Alabaster, Alabama, United States

Birmingham, Alabama Area

Supervise a diverse team of over thirty FOH and BOH staff, while managing dining room and administrative responsibilitiesExponentially decrease customer complaints monthly by improving customer service levels and server touch pointsConsistently maintain healthy food and labor costs by ensuring par levels through analysis and better forecastingSuccessfully led a two week training program in order to improve standard operating procedures and employee morale

Birmingham, Alabama Area

Boosted weekly sales from 32,000 to 53,000 in under 4 years at Calera locationReceived General Manager certification through Zaxby's University and manage in-store training programs Maintain a $3M store and oversee 7 managers and 30 employees Consistently control profits and losses by following company guidelines for labor and inventory management

Calera, Al

Cut and created wooden door hangers for design Managed networking opportunities for local trade shows Constructed booth displays Managed inventory orders Provided customer service through social media

Birmingham, Alabama Area

Managed a staff of 8 employees in a fast paced airport environment at Birmingham Shuttlesworth locationManaged a staff of 5 employees while successfully maintaining short ticket times during high volume salesProvided excellent customer service skills while cultivating an attention to detail with food preparation practices

Birmingham, Alabama Area

Set up and stocked stations with all necessary supplies Stocked inventory appropriately Prepared food and ensured that menu items came out simultaneously, in high quality and in a timely fashionComplied with nutrition and sanitation regulations and safety standardsMaintained a positive and professional approach with coworkers and customers

Education record

Activities and Societies: Pi kappa phi

High School Diploma, General Studies