Russell "Rusty" Lewis Email & Phone Number

Private appraisal management firm. 250 FTEs; network of 36K broker and appraiser partners.Recruited by former Imperial Bank colleague to drive IT strategy for fast-growing firm. As change agent, create innovative, intuitive technology environment aligned with global banking regulations. Lead team of 12 and sophisticated implementations valued to $3M.-- Secured significant savings in just 6 months by rolling out paperless processes enterprise-wide.-- Reduced cost and accelerated support by transitioning to Citrix-based thin client infrastructure.-- Achieved 2-hour disaster recovery time by introducing a robust business continuity strategy.-- Automated data requests for 36K vendors by developing Web-based self-service dashboard.During this time, I enhanced PCV Murcor’s ability to attract top clients by aligning it with the evolving security needs of the global financial industry. With 5 new public-facing websites and strict SSAE16 compliance, PCV Murcor benefits from greater visibility than ever.Since 2004, PCV Murcor has gone from a handful of IT personnel and servers to 300 virtualized servers at 3 sites. Its globally distributed operations are backed by real-time replication and failover, full redundancy, and industry-leading business continuity planning.

Boutique provider of technology management consulting services in San Francisco Bay.Founded cutting-edge consultancy focused on IT organizational structure and best practices. Implemented and supported servers, virtualization, and Web branding services. Cultivated customer relationships and built reputation in competitive Silicon Valley.-- Grew customer base against established rivals through technical expertise, reliability.-- Built record of success, refining strategic skills that contributed to impact at PCV Murcor.

Founded 1963, Imperial Bank held $6B in assets. It had 1,500 employees and 30 U.S. offices.Headed 32, managing technology for 30 offices and 3 data centers in 7 states. Led strategy for connectivity, desktops, servers, and Help Desk. Rebuilt support organization and aligned it to company’s fast-evolving needs, enhancing IT team's credibility in the enterprise.-- Achieved 100% conversion to Novell IT infrastructure in 18 months, supporting rapid growth.-- Reduced time to resolve IT problems to hours by introducing remote support.-- Won cross-functional buy-in for a fresh IT vision, negotiating new SLAs with each department.-- Delivered world class customer support with a “24/7/365” help desk.