Rute Xu Email & Phone Number

Greater Seattle Area

• At CHPW, I had the privilege of working on a hybrid role of product designer and business analyst:Product Design:
• Designed end-to-end user experience, user interfaces, wireframes and hi-fi prototypes of interactive Scrum dashboard for KPI tracking; resulting in doubling productivity of 12 engineers within 6 weeks after adopting.
• Redesigned team Confluence site after conducting user research, site mapping, comparative and competitive analysis, card sorting, and heuristic evaluation; increased business traffic by 80% after transforming simple.
• Led cross-functional team of 4 developers and 6 QAs to deliver data warehouse solution by managing development, prioritization and backlog; exceeded stakeholder expectations by automating 10+ SQL dashboards and saving.
• Recommended Agile methodologies to data warehouse teams after researching books and interviewing experts; increased productivity of 80 developers by 35% within 4 months after implementing virtual Scrum practice

Greater Seattle Area

• Researched user needs and designed features of the Hackathon Management app after interviewing 12+ event managers and affinity mapping insights; iterated on usability testing to create interactive high-fi design with.
• Managed MVP product features and timeline in collaboration with cross functional team of 8 engineers and 2 product owners; delivered MVP in 5 Scrum sprints and saved event managers 600+ hours in publishing, tracking.

• Led initiation, design, development, and implementation of E-payment project; resulting in $1.2 million operational savings and 95% voluntary adoption in 6 months by applying User-Centered Design (UCD) methodologies.
• Communicated requirements by creating persona, journey map, task flow, wireframe, and interactive prototypes in Sketch; saved software engineers 30 hours per week from rework by using annotations to clarify acceptance.

• Removed 2,200 outdated pages on HR benefit portal after interviewing 50 employees to categorize top user tasks; saved 16,000 hours for 4,000 employees through easier searching, selecting, and validating of benefit.
• Optimized HR content audit process by designing heuristic content scorecard to enable content owners’ self learning and assessment; spared supervisor 7 hours per week from in-person usability audits and feedback

• Recommended Agile methodologies to intranet teams after researching books and interviewing experts; increased productivity of 80 web publishers by 35% within 4 months
• Analyzed areas of inefficiencies after documenting web publishing process using UML diagrams; achieved savings in 20 full-time resources by automating tickets distribution process

User Experience Design Immersive

Activities and Societies: Full-time immersive program in UX/UI design consisting of 480+ hours of study, practice, professional training.

Master Of Science In Experience Design

Bachelor Of Commerce, Major In Management Information Systems (Mis), Minor In Human Computer Interaction (Hci)