Ruth Abbott Email & Phone Number

Birmingham, United Kingdom

I originally started with Family Housing in June 2008.Family Housing merged with Optima Housing September 2015 which is part of the WM Housing group.I currently support Housing Officers with their administration, sending out tenancy agreements, car parking permits, news letters.Saving all information to the electronic systemBeing Homes Direct coordinator for Family Optima.Helping tenants to register, retrieving login numbers or passwords and assisting with the… Show more I originally started with Family Housing in June 2008.Family Housing merged with Optima Housing September 2015 which is part of the WM Housing group.I currently support Housing Officers with their administration, sending out tenancy agreements, car parking permits, news letters.Saving all information to the electronic systemBeing Homes Direct coordinator for Family Optima.Helping tenants to register, retrieving login numbers or passwords and assisting with the bidding process. Having worked in the income dept. applying and implementing fair rent applications .Helping to cover Reception when staff are on annual leave or on sick leave.Assist with general enquiries, book repairs and assist with login onto the computer in Reception. Show less

My role at the present time is to give administration support to ten colleagues which include Housing Officers and Income officers within the department .I am responsible for liaising with the Valuations Office and applying for Secure tenant rent increases.I accurately input Housing Benefit notifications onto the rent system.Deal with mail merges on a regular basis , booking repair appointments for tenants.Cover Reception when needed.My colleagues describe me as the glue that… Show more My role at the present time is to give administration support to ten colleagues which include Housing Officers and Income officers within the department .I am responsible for liaising with the Valuations Office and applying for Secure tenant rent increases.I accurately input Housing Benefit notifications onto the rent system.Deal with mail merges on a regular basis , booking repair appointments for tenants.Cover Reception when needed.My colleagues describe me as the glue that keeps the office together!!! Show less