I'm an accomplished Senior Solutions Architect and Learning and Delivery Program Manager with over 20 years of experience providing organizational support and customer-facing service in the IT/software industry. I have extensive experience as a technical trainer, network administrator, security consultant, vulnerability assessor, and penetration tester for various Fortune 500 companies and government agencies. I've delivered strategic planning, training, and execution including forecasting, budget management, KPI attainment, program development, key partnerships, operational efficiencies, and team leadership. I enjoy building valuable relationships with people at all levels of an organization including management, team members, and clients.✉ rcapezzone@vmware.com