Ruth Eccles Email & Phone Number

Keighley, West Yorkshire, United Kingdom

Keighley, West Yorkshire, United Kingdom

Keighley

Offering first class service has given me a high standard of customer service skills and the ability to deal with a variety of people. Responsibilities included totalling and reporting every day’s takings and ordering stock.

• As part of a team of bar staff we aim to provide excellent customer service. I have completed a number of training modules including fire training, food hygiene, customer service and health and safety training.Key.
• Working with a variety of different people, requiring good teamwork and communication skills.
• Being able to adapt across three different venues and different events such as club nights, graduations and live music events.
• Being able to work under pressure and prioritize in busy environments.

Newcastle Upon Tyne, United Kingdom

• My main role as a volunteer at Shelter was to support the staff working on the Health Project.Key Duties and Skills:
• Contacting clients and aiding in their search by accessing their local authority accounts on behalf of them to bid on properties.
• Being competent with the companies data programme, involving accuracy in inputting client’s data into the online system.
• Dealing with clients with multiple health needs through conducting initial assessments and helping clients fill in Personal Independence Payment forms.

Newcastle Upon Tyne, United Kingdom

• My main role was to provide support to adults suffering from depression, anxiety and post-traumatic stress disorder by helping service users identify personal goals, enjoy social inclusion and increase self-confidence.
• Presenting information to different audiences through teaching stress coping strategies to service users.
• Writing mental health related blog articles for the Anxious Minds website.
• Researching studies and journals to verify all material the charity uses to support people is accurate and current. This allows me to use my research skills when analysing and interpreting studies.
• Taking part and assisting in mindfulness classes with service users.

Tyne And Wear And Yorkshire

• As a support worker I provided support to children and adults with autism on a 1:1 and 2:1 basis in both social support and supported living services. Key Duties and Skills:
• Employing a person centred approach to empower individuals.
• Cleaning, cooking and taking the service users out on day trips, requiring extensive planning and organisational abilities.
• Administering a client’s feeding tube.
• Helping clients improve social skills, motivating them to try new activities and help them make links with the local community.
• Contributing to briefing and debriefing sessions with other members of staff.

Health Psychology Msc, Psychology, Commendation

This MSc course has further advanced my skill set obtained at undergraduate degree, and has focused on applicable skills to a career.

Bachelor’S Degree, Psychology- First Class Honours

During my BSc degree, I completed modules such as Advanced Psychological Statistics, Counselling Psychology and an Introduction to Mental.