Ruth Espinoza Email and Phone Number

Solutions-driven, Business Analyst/Product Owner with 15+ years of experience gathering, analyzing, and translating Client/Business needs into technical requirements for the development of applications. Well-versed in collaborating with cross-functional teams in the development, documentation, and delivery of technical solutions and process innovations. Expert in creating and documenting designs, coding, resolving issues, and leading implementation of systems.Most recently, I delivered technical requirements for AT&T Systems enhancements in Ordering, Fulfillment, Invoicing, Compliance, Sales Compensation, and Reporting (e.g. revenue reporting) of AT&T Products. Expertise across a diverse portfolio of AT&T Products. 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐬: Wireless, IoT/Wearable (Watches, Alarms, Connected Car) DTV, Uverse Internet, Uverse IPTV, Broadband/Fiber, AIA (AT&T Internet Air)Supported a wide array of customers. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬: Wholesale & Retail, Business & Residential Customers, Government (First Responders)System enhancements successfully executed on multiple platforms. 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬: Teradata, Vertica and Snowflake (Cloud)Proficient in the below methodologies.𝐌𝐞𝐭𝐡𝐨𝐝𝐨𝐥𝐨𝐠𝐢𝐞𝐬: Waterfall, Agile (Jira)𝐈𝐧𝐭𝐞𝐫𝐟𝐚𝐜𝐢𝐧𝐠 𝐁𝐢𝐥𝐥𝐞𝐫𝐬: Enabler for Uverse accounts, STMS for DTV, TLG for Wireless Accounts, BGW & UB for IoT/Connected CarWhen not working, I am an avid runner. I love exploring new places to run capturing all of nature's beauty.