Ruth Gilbert Email & Phone Number

Frederick, Maryland

Akron, Ohio

Gather, evaluate and create scope and design requirements for implementation of new and changes to existing systems.Create technical specs and design flows based on input from business user and programmer.HIPAA transactions – 837, 834 and 278 in depthEducate programmers on business processes and data pertinent to current assignments.Educate end users and other stakeholders on new business processes.Key project lead on designing and implementing an in-house Medicare Online Enrollment system.Manager, Configuration Technical 2010 - 2012Document and cross train staff on provider processes.Increase understanding and throughput of the Provider Autoload process. Automate Provider adds, updates and terms.Coordinate Provider Configuration and Configuration Technical project plans including new network set ups and new group implementations.Served as Co-Project Manager for a replacement Document Management System.Claims Technical Manager 2009 – 2010Assist in automating manual claims processes via Access, SQL, Macro Magic and Foxtrot.Assist all areas of Client Services with automation of manual processes.Claims Manager 2005 - 2009Decreased claim turnaround times by implementing team training, defining expectations and goals, and evaluating current processes and implementing improvements.Increased utilization of existing technologies to improve rate of automatic claim adjudication within Amisys.Eliminated use of email for documentation and implemented written policies and procedures, increasing staff morale and production quality.Started a Fun Committee.Manager, Technical Operations 2000 - 2005Computer Operations, Help Desk and Document ImagingCreation and execution of an annual budget to include capital and operating expensesReview existing contracts to eliminate unnecessary hardware and software supportSuccessful installation and migration of core applications to new midrange servers without user downtime

Assignment at SummaCare to analyze and document current computer operations processes. Create documentation manual and make recommendations for improvements. Assignment at AGA Gas, Inc. to assist in migration of data from HP3000 to new SAP-R3 system. Create data extraction and cleansing programs. Create programs to assist end users in manual data cleansing process.Y2K conversion programming for multiple clients.

Computer Operator 1992 - 1998Accounts Payable Specialist 1988 - 1992