Outdoor instructor delivering sessions to primary school groups in schools and off site. Sessions including off the peg, navigation, bushcraft, team building and also creating bespoke sessions to support or deliver curriculum or special topics in an outdoor environment

• Great customer service via phone, email and face to face at point of booking and arrival• Building rapport with every customer, making them feel safe, confident and valued• Excellent and clear presentation skills to clearly communicate the rules and safety features of the course• Authority to implement discipline to people, particularly parties of children, whilst on the course• Give encouragement and clear instruction to help to people on the course• Problem solving to enable those with additional needs to access the course

Buying-placing stock orders, replenishing stock, analysing sales data. Marketing-creating promotion strategy, social media content, customer mailouts. Customer servicesTeam work- working in a small team, leading, managing and delegating and being led by others, promoting positive working environment. Data analysis-creating orders and marketing based on sales data. Negotiation and working with 3rd parties-placing stock orders, using brand marketing, organising staff training. Problem solving-creating promotions strategy. Computer literate - Microsoft with word, excel, publisher, powerpoint and basic image manipulation software. Organised-varied role required focus, ability to prioritise and meet deadlines. Drive and dedication. Customer service. Communication skills-written, verbal and on the phone.

Data Input into new database. Ongoing input of new products.

Customer focused. Sales. Till work. Creating displays.

Planning and leading -writing and presenting school assemblies, RE lessons and lunchtime clubs• Creativity-planning relevant, engaging and interesting lessons and assemblies.Verbal presentation-all school years and adult groups. Organisation-time management to balance weekly commitments and one off projects. Leadership-led a group of volunteers, identified and utilised their skills. Teamwork-planning and running events and weekly activities with colleagues and volunteers