Planning seamless corporate travel experiences to conferences and events and spectacular dream vacations that take you to the exotic locations on your bucket list!

Freelance and consulting services in instructional design, eLearning development, program development and interactive media: - Loblaw Companies Ltd: Development of instructor-led, webinars, print training and eLearning for various IT Systems including SAP for several business units.- The Performance Group - Development of highly-interactive, custom eLearning modules using Storyline360 that included gamification elements and built-in assessment for the Government of Alberta - Worksite Safety Compliance Centre - Development of several highly-interactive, engaging occupational health and safety elearning courses varying from 1 to 4 hrs in length using Articulate Storyline2 and Storyline360, as well as self-study and instructor-led training materials. - Yardstick Software/Christie Communications - designed and developed custom eLearning solutions for clients including the Government of Alberta, Alberta Health Services, Licensed Practical Nurses of BC, and World Vision International.

- Supported learning and training needs of various retail business units with the design and development of learning solutions for store management and front line employees utilizing a variety of modalities including eLearning, mLearning, instructor-led (both in-person and virtual) and print.- Successfully managed learning design and development projects with geographically distributed teams to deliver store management training on time and within budget- Participated in migration of retail training assets from an older Cornerstone Learning Management System to Saba, including training asset revisions and change management presentations to impacted audiences- Oversaw external instructional design resources who were engaged to develop custom learning solutions including eLearning, video and print-based training.- Provided coaching over a period of one year to a junior instructional designer related to adult learning principles, managing relationships with SMEs, eLearning design principles, etc.

• Created instructional designs for internal eLearning projects on various occupational health and safety topics, including the creation of learning objectives.• Assessed currency and completeness of acquired content through verification with resources from various regulatory bodies and the Canadian federal, provincial and territorial governments.• Authored highly interactive, engaging eLearning courses using Articulate Storyline2 varying in length from 2 – 5 hours in length.• Specified visual media in accordance with content requirements.• Prepared narration scripts for production of audio tracks by professional contract narrators.• Prepared test items to align with learning objectives.• Liaised with management at all phases of development of each course to ensure eLearning projects met organizational requirements.

• Created instructional designs and storyboards for custom eLearning projects for government and not-for-profit organizations.• Managed relationship with client contacts related to eLearning development, from project launch through to client approval of the finished product, ensuring client expectations were met or exceeded.• Liaised with eLearning animator and authors to ensure client expectations were met.

• Reviewed and upgraded ERIEC’s Career Mentorship Program from 3 intakes/year to continuous intake, achieving 75% of the annual intake target in the first 6 mths.• Liaised with NorQuest College and oversaw the revision of Intercultural Skills workshops from a developmental to a modular format.• Reviewed and streamlined the mentee application process to facilitate decreased administrative work per application to support over 150% increase in applications.• Supervised ERIEC’s Program Assistant.• Provided training and ongoing support to new staff regarding ERIEC programs and management of ERIEC’s social media.• Recruited, screened and interviewed all new mentor applicants.• Planned, organized and directed all aspects of the Career Mentorship Program including matching of mentors/mentees, delivering monthly orientation sessions for new mentorships, supporting mentors/mentees throughout program participation, and collecting assessment data from participants.• Reviewed, designed and implemented improved client file management to facilitate effective archiving and repeat participation of previous mentors.• Researched, proposed, designed and oversaw preparation of CRM system to provide improved program participant and stakeholder relationship management.• Successfully established new relationships and further developed existing relationships with key employers, government representatives, city councillors, professional associations and non-profit immigrant serving organizations for program promotion through corporate presentations, exhibits, face-to-face meetings and representing ERIEC at community events while exercising keen business and political acumen.• Developed and implemented an improved marketing approach and messaging to promote the Career Mentorship Program to the corporate sector for improved mentor recruitment.• Presented program revisions, updates and improvements to ERIEC’s Board of Directors at quarterly meetings and the Annual General Meeting.

- Created organization's first Social Media Plan and implemented first phase including the launch and management of a blog called theWave.- Written various blog entries to promote the organization and provide highlights to its programs.- Organized and facilitated a successful pilot "SmartConnections" employer-based mentorship event with TJX Canada (Winners, Homesense, Marshalls) and Alberta Works participating in the program.- Organized and facilitated three Speed Career Networking events for the Accounting and Engineering sectors including liaising with partner immigrant service providers; arranging for venue and catering, managing the registration process, recruiting volunteer local professionals from each sector to participate as mentors, collecting feedback and evaluations, and arranging for guest speaker.- Facilitated pilot project with new immigrant service provider along with Alberta Works as initial step toward the immigrant service provider's participation in future Speed Career Networking events.- Initiated design, developed charter and program development plan for new Project-based Mentorship program.- Created new program, prepared RFP to hire event management firm, and currently overseeing the planning and implementation of annual Global Talent Conference for internationally trained professionals from the Finance, IT and Engineering sectors. (www.eriec.ca/global-talent-conference/ )

Responsible for providing support, facilitation and consultation to churches who want to start or develop cross-cultural initiatives.

Writer and Instructional Designer of interactive media including eLearning scripts, screen casts, etc.

· Transformed the delivery of integration services for newcomers from one on one to a fully developed, 6 day per week high impact classroom based integration solution recognized as a leader by a local staffing agency.· Redesigned programs and program delivery leading to an increase of over 300% in attendance in an 18 month period.· Implemented a leadership team and program delivery structure to ensure sustainability.· Led program development for Conversational ESL, Basic Computer Skills Training, Career Skills Networking Club from start up to implementation of same.· Designed and implemented business processes for registration, follow up, resource preparation and maintenance for program delivery.· Participated as a member of the Bramalea Baptist Church Leadership Team continually representing the multicultural and intercultural agenda.· Responsible for business planning and budget management.· Presented proposals and briefings to the Leadership Team and Board of Directors.· Successfully recruited, screened, administered, mentored and coached 35 volunteer staff, more than doubling the team in 18 months.· Organized and hosted culture-based social events for volunteers, clients and their families and friends developing a creative way to extend the life connection for newcomers creating greater integration into the community.· Developed referral relationships with other local agencies providing services to new immigrants through membership in community networks and participation in various public forums.