Doing the jobs that stop you from growing & expanding your business. I love nothing more than creating a "To Do" list and ticking it off.

I was responsible for the day to day running of the office, dealing with all telephone enquiries, processing orders, taking training bookings, dealing with all HR. I also dealt with all social media content, responsible for dealing with any enquiries etc. I worked very closely with the managing director in the day to day running of 2 businesses.

Training Manager – I was responsible for organising all the training within the organisation including setting the training dates, enrolling people onto the courses and sending out all the confirmation letters by post and email. It was also my responsibility to respond to any training enquiry via telephone, email or social media. Part of my role included making sure rooms are available for the training to take place and invoicing all the training which was booked. I also prepared all the relevant paperwork required for the training and request and process all the certificate requests. Admin Assistant – Throughout this role, it was my job to support the managing director with the day to running of the business. It was also my job to process orders for products by telephone, internet and people coming in to purchase the products. Stock management was also a big part of this role, including ordering new stock, checking this stock off when it arrived and advertising any new products. Receptionist – Answering all incoming phone calls, booking appointments for clients, greeting clients when they arrived for their appointment.

Tutor/Administration Officer – This role required me to deliver training at various places throughout Doncaster. It involved planning the lessons along with the scheme of work in accordance with the standards set out by the awarding body. I also monitored students attendance etc. I carried out day to day administration duties as required for the job.Part of this role was also a tutor on the Learndirect contract which involved delivering, Maths, English and IT from Entry Level through to Level 2Development Worker – I worked on a project aimed at engaging with people who had been unemployed for over 6 months and were looking at getting back into work. I would engage with the beneficiaries and have a number of meetings with them to help break down any barriers they had for getting back into employment before referring them on to a keyworker who would work with them for up to 52 weeks. I also monitored this project to ensure that targets were met and completed all the relevant monitoring reports.Educational Administration Assistant – conducted enrolments for students embarking on learning with the centre and completing IAG sessions and Exit interview as and when required. In charge of monitoring a number of contracts including Learndirect, Employability and UK Online. I also co-ordinated and booked all exams for students as well as completing any general administration duties as and when required.Receptionist/PA – Dealing with clients over the phone and face to face and completing general administration duties such as producing documents, filing, taking minutes at meetings and organising the Centre Managers Diary.