o Contributed member to hit sales goal and reach record revenue results for football by generating a 5% lift in ticket saleso Obtained 85% team oriented and 95% personal retention goals for football season ticket memberso Provided season ticket member, benefactor, and fan support both over the phone and in person, while upselling and upgradingo Sold over $850,000 in new business sales across football, hockey, and men’s and women’s basketball for 2023-2024 seasonso Managed and oversaw various projects while performing daily tasks as assignedo Utilized proactive stewardship while providing client services to season ticket members, benefactors, and fanso Operated and excelled in main platforms of Paciolan, Salesforce, and ReplyBuy/Vozzi to assist season ticket members, benefactors, and fans

o Created weekly newsletters to disperse electronically to Game Day Workerso Updated intern position manual with information how to navigate football season with COVID-19o Updated Game Day Captains Binders and worker padfolios with pertinent information for all home game dayso Oversaw all Game Day Workers and Field Box operations for all home WVU Football gameso Efficiently used multiple systems, such as: iWave, Paciolan, Ballena, and CRM/Blackbaudo Provided customer service to Mountaineer Athletic Club Donors via phone and email

o Created weekly newsletters to disperse electronically to FANGINEER Student Workerso Conducted interviews and hired FANGINEER student workerso Updated intern position manual and game day binders with information on COVID-19o Oversaw all FANGINEER and Field Box operations for all home WVU Football games

o Preparation of foodo Cook foodo Cashiero Waitress

o Created athletic contracts for the fall sports of 2019 through Microsoft Wordo Updated budgets for the fiscal year of 2018-2019, and created new budget documents for 2019-2020 through SAPo Created student worker positions through Handshakeo Processed purchase requisitions through SAPo Athletic Department Receptionist, answered phone calls, filed paperwork, completed work orders, and completed other duties as assigned by Athletic Director and Associate Athletic Director

o Created athletic contracts for the fall sports of 2019 through Microsoft Wordo Updated budgets for the fiscal year of 2018-2019, and created new budget documents for 2019-2020 through SAPo Created student worker positions through Handshakeo Processed purchase requisitions through SAPo Athletic Department Receptionist, answered phone calls, filed paperwork, completed work orders, and completed other duties as assigned by Athletic Director and Associate Athletic Director

o Organized and managed schedules for line judges during home gameso Maintained team statistical data and updated information on the national website MaxPrepso Responsible for updating the score keeper’s book during home games

o Represented the Sport Management Department during SRU’s Open House dayso Assisted in the recruiting of new potential Sport Management studentso Communicated personal experiences in the department with both youth and parents to promote the benefits of the department to potential students

o Coordinated summer youth programs for 4-H in Cameron Countyo Helped to operate Northwinds 4-H Camp each summero Helped the youth to create projects to put in the Cameron County Fair

o Sold artisan productso Stocked shelves with artisan productso Cashiero Cleaned shelves and floors

Made sure all artists products were clean, was a cashier, and provided community information to the public.

o Was responsible for managing game day staff timesheetso Led fund development efforts and coordinated event activities for the Dig for a Cure Pink Game that resulted in raising over $400 for breast cancer awareness o Coordinated schedules for players and coaches to meet before each home game for game day preparation

o Assisted with opening ceremonieso Directly supported athletes before and after their sporting events to help guide them where they need to be during the dayo Provided assistance to help ensure meals were distributed to athletes and coaches

o Maintained the MaxPreps website that updated scores and achievements of each game weeklyo Maintained and updated the scorekeeper’s book at each home gameo Assisted the head coach with prepping for each of the home games

o Organized equipment and storage space for each high school team and completed equipment inventoryo Researched uniform costs and purchased several teams’ uniformso Assisted with the marketing and communication of school sports by maintaining promotional bulletin boards throughout the school facilities