Ruth Pringle

Ruth Pringle Email and Phone Number

Steel Detailer/Draftsman B&C Steel Inc. @ B&C Steel
gering, nebraska, united states
Ruth Pringle's Location
Scottsbluff, Nebraska, United States, United States
Ruth Pringle's Contact Details

Ruth Pringle personal email

n/a
About Ruth Pringle

Highly motivated and goal oriented professional seeking a career with a company interested in a long term commitment. Offering a 20+ year track record, demonstrating strong analytical and problem solving skills. Detail oriented and computer proficient, with the ability to work with little or no supervision on projects from inception to completion.

Ruth Pringle's Current Company Details
B&C Steel

B&C Steel

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Steel Detailer/Draftsman B&C Steel Inc.
gering, nebraska, united states
Website:
b-csteel.com
Employees:
9
Ruth Pringle Work Experience Details
  • B&C Steel
    Steel Detailer
    B&C Steel Jan 2014 - Present
    United States
    View
  • Aurora Bank Fsb
    Senior Operations Analyst
    Aurora Bank Fsb Jan 2010 - Jul 2012
    First line support Helpdesk for Call Center, worked directly with agents troubleshooting software and hardware issues, from both local and remote locations.Installed PC hardware, phones, TTY devices.Educated users on use of new software and call center system, using Webinar tools and education tutorials to end users for new software/features or enhancements using powerpoint and other media.Generated alerts for system outages affecting staff for both local and remote site locations.Ensured test plans, user acceptance testing and rollback actions were in place prior to any system upgrade.Ensured all necessary system applications (JAVA, IE, etc.) were current and tested prior to upgrade.System administration on the Aspect 6.6 platform: including new user setup and feature changes, agent skill modifications, service creation.Administrator of Unified Command and Control system, custom created data canvases per business unit needs.
    View
  • Aurora Loans Services
    Lead Telecommunications Technician/ Telecommunication Engineer
    Aurora Loans Services Sep 2000 - Nov 2009
    Scottsbluff, Ne
    Administration and Maintanence of a Nortel Option 81C dual core phone system with three fiber connected remote Option 11 cabinets.Administration and maintanence of Meridian Voicemail, Symposium, Customer Controlled Routing, IVR, Call Reporting and RightFax software.Experience with circuit ordering, install and turn up.On site support for the Davox dialer in a busy call center environment.Maintain documentation of procedures, equipment specs, and call flow diagrams.
  • Aurora Loan Services
    Network/Desktop
    Aurora Loan Services Sep 1998 - Sep 2000
    Maintained information warehouse network connectivity for large mortgage servicer.Server monitoring, tape backups, install patches and updates.Computer repair, hardware/software installation, end user support.Customer Service Oriented with good communication skills.Installed and supported software applications, including but not limited to: Microsoft Office, Attachmate, Rumba, Reflections, LPS director, Rightfax.Site support for the Davox auto dialer system running on a Unix OS.

Ruth Pringle Skills

Troubleshooting Call Centers Process Improvement Vendor Management Visio Telecommunications Call Center System Administration Mortgage Servicing Ivr Loan Servicing Disaster Recovery Business Analysis Computer Hardware Risk Management Loss Mitigation Workforce Management Access Mortgage Lending Technical Support Default Unix Bmc Remedy

Ruth Pringle Education Details

Frequently Asked Questions about Ruth Pringle

What company does Ruth Pringle work for?

Ruth Pringle works for B&c Steel

What is Ruth Pringle's role at the current company?

Ruth Pringle's current role is Steel Detailer/Draftsman B&C Steel Inc..

What is Ruth Pringle's email address?

Ruth Pringle's email address is ru****@****fsb.com

What schools did Ruth Pringle attend?

Ruth Pringle attended Chadron State College.

What skills is Ruth Pringle known for?

Ruth Pringle has skills like Troubleshooting, Call Centers, Process Improvement, Vendor Management, Visio, Telecommunications, Call Center, System Administration, Mortgage Servicing, Ivr, Loan Servicing, Disaster Recovery.

Who are Ruth Pringle's colleagues?

Ruth Pringle's colleagues are Gene Ramirez, Fred Krieg, Jordan O'brien, Gabriel Bruton.

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