Ruth Stevens Email & Phone Number

United Kingdom

United Kingdom

Bristol, United Kingdom

International Baccalaureate is a non profit foundation innovated by it's educational mission focused on the student.I am currently working on a programme called Phoenix as a Senior Business Analyst this programme has been launched to ensure that core systems can support their 2020 vision.

Working as part of a project team on a project called Intouch (building capability in the Diageo 8 step call and providing the sales force with a handheld tool so the information they need is at their finger tips). Lead and support commercial master and transactional data activities within the African deployment teams (South Africa, Kenya, Nigeria) with.

- Collaborated & delivered on time the first ever Capital Solutions Europe Siebel CRM tool, migrating 900+ Sales users in 15 countries integrating 5 different systems allowing one view of customers, contacts & pipeline- Designed & achieved 100% Data Migration for CSE business, loading 800,000 pieces of data into Siebel, allowing the business to continue.

In collaboration, successfully implemented a new Global Lease Management system into GE EF, incorporating the business lifecycle from Quote, Risk, Booking & Funding, Customer Service and Asset Management- Produced and designed functional solutioningLed two teams of offshore resource to execute regression testing to ensure stable customisationFront line.

Analysed business requirements, developed/designed solutions, identified and tracked progress to milestones and provided status on deliverables within a distributed team structure on the companies main Portfolio Management systemCreated and executed documented test cases necessary to ensure that the application and technical environment met the businesses.

- Consistently liaising with Risk, Legal, Sales, Asset Management and Senior Management in order to achieve an effective progression of structured dealsCompetency in handling and checking structure of deals on non-flow business > £250m including proposal, documentation, pricing, amendments to Terms and ConditionsDrive volume via a successful management of.

- Main point of contact for nominated major and National accounts.Ensured that internal and external customer relationships were maximised by taking initiative on communication.Adhered to key standards: - answering inbound calls promptly, on-line resolution, proposal input, special rate quotes, upgrade quotes.