International Baccalaureate is a non profit foundation innovated by it's educational mission focused on the student.I am currently working on a programme called Phoenix as a Senior Business Analyst this programme has been launched to ensure that core systems can support their 2020 vision.

Working as part of a project team on a project called Intouch (building capability in the Diageo 8 step call and providing the sales force with a handheld tool so the information they need is at their finger tips). Lead and support commercial master and transactional data activities within the African deployment teams (South Africa, Kenya, Nigeria) with key deliverables to co-ordinate and execute across the key phases of the deployment (Initiate, System configuration, set up, testing, cutover and deployment) within project timelines and gates.Play a critical role in working with the Central Team and Deployment Teams to support the markets to develop and adapt their data & processes to ensure suitability for Intouch deployment. The Global nature of Intouch means working across multiple time zones and having the ability to manage and adapt to potential language barriers.Manage multiple stakeholders working with the Market Deployment Lead, Market project team, Quofore, the Central Team lead BA and the CofE to ensure the integrity of the Global Process, Data, and System Model is maintained whilst ensuring specific Market requirements are addressed.Lead data migration ensuring data is of high quality and support the market in getting the data to that level of importance for Intouch.

- Collaborated & delivered on time the first ever Capital Solutions Europe Siebel CRM tool, migrating 900+ Sales users in 15 countries integrating 5 different systems allowing one view of customers, contacts & pipeline- Designed & achieved 100% Data Migration for CSE business, loading 800,000 pieces of data into Siebel, allowing the business to continue using data they have from point of inception - Implementation of a Proactive Data Clean-up process for CSE by leading a monthly call with Senior Commercial Leaders, to ensure cleansed data on programs starting from 70% to 90% on completion. This ensures programs such as Apple & Dell are fully compliant with Contact Strategy, Pipeline etc- Managed an additional data cleaning exercise within the entire GE Fleet platform, ensuring all client assets were facilitated in Siebel for functional use. This resulted in all Fleet Assets being visible in Siebel, which allows us to monitor vehicle termination and achieve resolicitation that resulted in an annual benefit to CSE of +$25mm- Succeeded in implementing data for 5 enhancement releases in Siebel on time & under budget by working as part of a team to design/improve the functionality of the first ever Siebel CSE CRM Tool- Designed & implemented first ever Data Load process across CSE, working with Senior Sales & Marketing Users within all platforms. Thus resulting in production of one standardized process for data loading into the CSE CRM tool & accurate data loads for the first time ever

In collaboration, successfully implemented a new Global Lease Management system into GE EF, incorporating the business lifecycle from Quote, Risk, Booking & Funding, Customer Service and Asset Management- Produced and designed functional solutioningLed two teams of offshore resource to execute regression testing to ensure stable customisationFront line support for Customer Services, Operations, Risk Teams post go-live

Analysed business requirements, developed/designed solutions, identified and tracked progress to milestones and provided status on deliverables within a distributed team structure on the companies main Portfolio Management systemCreated and executed documented test cases necessary to ensure that the application and technical environment met the businesses requirements.Assisted in technical design documentation in support of Lease Origination Systems/interfaced solutions- Provision of Technical and functional support

- Consistently liaising with Risk, Legal, Sales, Asset Management and Senior Management in order to achieve an effective progression of structured dealsCompetency in handling and checking structure of deals on non-flow business > £250m including proposal, documentation, pricing, amendments to Terms and ConditionsDrive volume via a successful management of Structured deals and effectively forecasting achievable monthly volume due to expert knowledge of deals

- Main point of contact for nominated major and National accounts.Ensured that internal and external customer relationships were maximised by taking initiative on communication.Adhered to key standards: - answering inbound calls promptly, on-line resolution, proposal input, special rate quotes, upgrade quotes.