International Patient Liaison
CurrentRespond to all inquiries from potential and long term patients.Schedule patient appointments for follow-up consultations and services.Coordinate diagnostic testing as required by MD in association with follow-up visits.Contact MSK physician to obtain the treatment plan and provide the information to the IC Case Management team.Work with the Billing departments and Finance to correctly allocate deposits.Follow-up on outstanding balances for patient’s in active care who has incurred a large debit.Work with the patient/contact in securing a VISA extension letter VISA estimate amount and MSK’s banking information.Ensure all patient requiring financial clearance are cleared/ canceled/rescheduled within the Department’s established timeframe.Ensure deposit letters are sent to the patient/guarantor and all inquiries regarding MSK’s financial policy are responded to in a timely and clear manner.