Service Delivery Analyst
Current
Jul 2024 - Present
AeroLeads people directory · profile
Ruth Thomson Email & Phone Number
Service Delivery Analyst
at
SSEN Transmission
1 work email found
@vodafone.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Service Delivery Analyst
Location
Glasgow, Scotland, United Kingdom
Company size
Who is Ruth Thomson? Overview
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Quick answer
Ruth Thomson is listed as Service Delivery Analyst at SSEN Transmission, a with 49 employees, based in Glasgow, Scotland, United Kingdom. AeroLeads shows a work email signal at vodafone.com and a matched LinkedIn profile for Ruth Thomson.
Ruth Thomson previously worked as Technical Support Engineer at Magdalene and NOC Support Engineer at Magdalene. Ruth Thomson holds Sip Ssca Certification from Sip School.
Company email context
Email format at SSEN Transmission
This section adds company-level context without repeating Ruth Thomson's masked contact details.
{first}.{last}@vodafone.com
86% confidence
AeroLeads found 1 current-domain work email signal for Ruth Thomson. Compare company email patterns before reaching out.
Profile bio
About Ruth Thomson
Bringing my organisational skills, focus and dedication, together with 16 years experience of collaborating effectively with stakeholders at all levels within a fast paced Telecoms NOC environment, to my current role in OT Service Delivery.
Current workplace
Ruth Thomson's current company
Company context helps verify the profile and gives searchers a useful next step.
Ssen Transmission
7 roles · 23 years
Ruth Thomson work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
May 2023 - Jun 2024
Noc Support Engineer
Feb 2021 - May 2023
Noc Support Engineer
Aug 2019 - Jan 2021
Voice Traffic Services Engineer
• 1st and 2nd line Voice Operations pro-active monitoring and control of TDM and VOIP customer telecoms services and interconnect networks within in a demanding real-time 24x7x365 NOC environment• Analysis, diagnostics and resolution of complex customer and network faults, working within agreed SLA and to Assure process• Network management tools – Cortex, ITMS/PAL, Diagnostix/E-XMS, Cramer, SMIT, IN functions• SYS-X, DMS, Genband C20, CS2K, AXE10, Nokia switch -… Show more • 1st and 2nd line Voice Operations pro-active monitoring and control of TDM and VOIP customer telecoms services and interconnect networks within in a demanding real-time 24x7x365 NOC environment• Analysis, diagnostics and resolution of complex customer and network faults, working within agreed SLA and to Assure process• Network management tools – Cortex, ITMS/PAL, Diagnostix/E-XMS, Cramer, SMIT, IN functions• SYS-X, DMS, Genband C20, CS2K, AXE10, Nokia switch - datafill, trunk maintenance and traffic management functions• Liaison with customers, providing live co-op during fault investigation process.• Collaboration with 3rd parties & other teams – Telco NOCs, international partners, customer technical agents, management teams, provisioning engineers, SIM teams, field engineers• Provision of reports and statistics to high-level audience• Cisco skillset• Holds Security Clearance Show less
Mar 2009 - Aug 2019
Real Time Voice Traffic Technician
2008 - 2009
~1 yr
Systems Test Technician
Hewlett Packard/Manpower
Test, debug, failure analysis and repair of highly configured custom server nodes, solutions, peripherals, and high density server and data centre clusters. Configuration and setup for test purposes of switches, routers, SAN appliances, tape libraries, UPS, general hardware. Also, software installation and troubleshooting to resolution.
2004 - 2008
~4 yrs
Team & coworkers
Colleagues at SSEN Transmission
Other employees you can reach at ssen-transmission.co.uk. View company contacts for 49 employees →
PH
Peter Horrocks
Colleague at Ssen TransmissionGreater Glasgow Area, United Kingdom
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LY
Lee Youngson
Colleague at Ssen TransmissionAberdeen, Scotland, United Kingdom
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AT
Abby Turner
Colleague at Ssen TransmissionFalkirk, Scotland, United Kingdom
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PC
Peter Chari
Colleague at Ssen TransmissionPortsmouth, England, United Kingdom
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DE
Donald Ewen
Colleague at Ssen TransmissionEdinburgh, Scotland, United Kingdom
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RM
Rachel Martin
Colleague at Ssen TransmissionUnited Kingdom
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BC
Barry Clark
Colleague at Ssen TransmissionGreater Aberdeen Area, United Kingdom
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CP
Cameron Prenter
Colleague at Ssen TransmissionEdinburgh, Scotland, United Kingdom
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WM
William Mckay
Colleague at Ssen TransmissionAlloa, Scotland, United Kingdom
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TM
Tracy Mellors
Colleague at Ssen TransmissionGreater Glasgow Area, United Kingdom
View →
Peter Horrocks
Colleague at Ssen TransmissionGreater Glasgow Area, United Kingdom
View →
LY
Lee Youngson
Colleague at Ssen TransmissionAberdeen, Scotland, United Kingdom
View →
AT
Abby Turner
Colleague at Ssen TransmissionFalkirk, Scotland, United Kingdom
View →
PC
Peter Chari
Colleague at Ssen TransmissionPortsmouth, England, United Kingdom
View →
DE
Donald Ewen
Colleague at Ssen TransmissionEdinburgh, Scotland, United Kingdom
View →
RM
Rachel Martin
Colleague at Ssen TransmissionUnited Kingdom
View →
BC
Barry Clark
Colleague at Ssen TransmissionGreater Aberdeen Area, United Kingdom
View →
CP
Cameron Prenter
Colleague at Ssen TransmissionEdinburgh, Scotland, United Kingdom
View →
WM
William Mckay
Colleague at Ssen TransmissionAlloa, Scotland, United Kingdom
View →
TM
Tracy Mellors
Colleague at Ssen TransmissionGreater Glasgow Area, United Kingdom
View →
2 education records
Ruth Thomson education
Sip Ssca Certification
Sip School
Bsc Computing, Cisco Ccna, Comp Tia
FAQ
Frequently asked questions about Ruth Thomson
Quick answers generated from the profile data available on this page.
What company does Ruth Thomson work for?
Ruth Thomson works for SSEN Transmission.
What is Ruth Thomson's role at SSEN Transmission?
Ruth Thomson is listed as Service Delivery Analyst at SSEN Transmission.
What is Ruth Thomson's email address?
AeroLeads has found 1 work email signal at @vodafone.com for Ruth Thomson at SSEN Transmission.
Where is Ruth Thomson based?
Ruth Thomson is based in Glasgow, Scotland, United Kingdom while working with SSEN Transmission.
What companies has Ruth Thomson worked for?
Ruth Thomson has worked for Ssen Transmission, Magdalene, Vodafone Group Services, Vodafone, and Thus Limited.
Who are Ruth Thomson's colleagues at SSEN Transmission?
Ruth Thomson's colleagues at SSEN Transmission include Peter Horrocks, Lee Youngson, Abby Turner, Peter Chari, and Donald Ewen.
How can I contact Ruth Thomson?
You can use AeroLeads to view verified contact signals for Ruth Thomson at SSEN Transmission, including work email, phone, and LinkedIn data when available.
What schools did Ruth Thomson attend?
Ruth Thomson holds Sip Ssca Certification from Sip School.
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