Ruth Jones Email & Phone Number

- Built strong customer relationships through rapport and empathy, handling 30 calls daily.- Fostered inter-departmental relationships through team meetings, promoting teamwork and collaboration.- Implemented service improvements, met deadlines, and increased customer satisfaction by 25%.

Remote

- Enhanced brand awareness by creating targeted content and proofreading website copy.- Produced engaging materials by organising content days and managing image library systems.- Conducted research for funding applications, ensuring alignment with clients' brand values.

- Developed and coordinated a music marketing campaign, increasing lead generation by 30%.- Designed and distributed content on Canva, improving social media engagement by 35%.- Created marketing collateral, scripted videos, and email templates, achieving 28% higher open rate.- Managed a rebranding project, enhancing the customer journey over six months.

Greater London, England, United Kingdom

- Communicated brand materials effectively, increasing visibility for sports companies like Ralph Lauren.- Liaised with personnel for successful event outcomes, ensuring smooth coordination.- Oversaw name badge and wristband distribution for 2,000 attendees, enhancing their experience.

- Collaborated on content ideation and scheduling with Notion and Excel, ensuring seamless project execution.- Maintained consistent brand tone on Canva, boosting social media engagement by 50%.- Managed influencer partnerships, increasing brand reach by 40%.

Bachelor'S Degree, Marketing/Marketing Management, General

Education record