Responsible for developing and directing the long-range strategic business plan for the Medicine Student Program (MSP), including analyzing programs and trends, developing recommendations and proposals for new educational and advising programs, and using student and faculty feedback to continuously improvement performance. • Provide leadership and strategic planning to ensure programmatic requirements are met.• Advise students, faculty, and staff in all policies and procedures pertaining to the student program.• Represent MSP on School of Medicine (SoM) committees and with leadership.• Manage new appointments, renewals and promotions.• In the Director's absence, analyze, resolve, and effectively direct sensitive concerns and issues with medical students and educators. • Oversee the management of the Visiting Scholar and visiting US and international medical students program.• Develop rotation schedules for students and resolve all conflicts related to scheduling, site logistics and student preferences.• Provide statistical reports and analysis for required various committee meetings.• Initiate and write program policies and procedures and make program recommendations to MSP Clerkship Director and faculty site coordinators. • Understand medical education trends and apply knowledge to program management for process improvement.• Work closely with the SoM to identify new teaching sites and facilitate the site approval process.• Manage unit’s staff including training, distribution of workload, evaluation, disciplinary action, and compensation. • Manage the unit’s website, write content, edit photos , and update as needed.• Assist with career advising including meeting with students, overseeing application process, advising sessions, monitoring students’ progress, and guiding students through the process.• Manage financial resources to meet program needs, including developing, monitoring, and continually updating budget based on evolving priorities.

Dedicated to the support of educational programs and advocating for medical students associated with Texas A&M Partnership at the Houston Methodist Hospital to provide a superior learning environment.• Responsible for development, implementation, and improvement of operational processes to improve efficiencies in the department.• Championed activities in the areas of student affairs, alumni affairs, wellness, and diversity and inclusion.

Administered all departmental human resources functions for over 200 faculty and staff at over twelve sites, overseeing recruitment, on-boarding, enrollment, credentialing, and re-credentialing. Managed all facilities and office operations and procedures. • Instituted and standardized an efficient on-boarding process and credentialing procedures to meet the needs of a growing department.• Collaborated with IT consultant to streamline and upgrade timekeeping in personnel management system.• Designed and managed databases to track all employee activity and ensure provider credentials remained current.• Recommended, interpreted, and clarified personnel policies and oversaw employee disciplinary actions and separations.• Participated in annual budget preparation.• Initiated conversion of all personnel records from paper to digital archives, increasing security and creating greater efficiencies and direct cost savings in workflow management and storage.

Collaborated with the Vice Chair and the Director of Clinical Operations, supporting up to 100 providers at six Harris Health clinics and assisting with the daily operations of the Department’s Community Health Program.• Developed and managed all aspects of a systematic credentialing and re-credentialing process, emphasizing efficient and accurate submission of documentation. Cultivated cooperative relationships with credentialing departments and staff.• Participated in developing Best Practices for credentialing and re-credentialing of departmental faculty.• Assisted in preparing annual budget and monitored expenditures for the section, ensuring all disbursements were processed in a timely manner.

Safeguarded confidentiality and provided administrative support to faculty to assure continuity of operations.• Developed and maintained databases and spreadsheets.• Edited and proofread manuscripts.• Maintained faculty calendar and confidential archives.

Provided administrative support for over 20 faculty member in the Section of Internal Medicine faculty. Managed support staff after reorganization and reduction of administrative support pool.• Proofread, edited, and prepared manuscripts for submission.• Developed and maintained data files and confidential personnel files.• Organized and assisted in soliciting funding for annual CME conference (2002-2006).• Processed various personnel and financial transactions including check requests, travel reimbursements, and faculty/staff timesheets.• Prepared and submitted credentialing/re-credentialing paperwork for physicians.• Managed meeting and event logistics for various activities including conferences, lectures, and special events.

Managed marketing and public relations activities for HoustonWorks USA, a contractor of the Houston-Galveston Area Council.• Maintained marketing standards and guidelines for 12 workforce development offices/centers located throughout the Houston area.• Represented the organization when collaborating with marketing department of funding source; Houston-Galveston Area Council.• Point of contact for print and broadcast media.• Prepared press releases.• Coordinated with company teams to conduct center activities.• Edited and developed articles for intranet.• Purchased marketing materials and services.

Responsible for day-to-day management and implementation of all Symposium activities.• Assisted in securing funding for programs and meetings through preparation of proposals to various government agencies.• Provided strategic planning and managed execution of business meetings.• Intermediary between council members, executive committee, and staff.• Collaborated with Symposium chair to develop program, committees, and fundraising strategy.

Working closely with Education Director, planned, executed, and managed the day to day operations of a first and second year medical school course.• Participated in course development and preparation of semi-annual reports.• Prepared and monitored course budget.• Coordinated course activities, including class sessions, monitoring student progress and participation, administering exams, and recording and reporting final grades.• Recruited appropriate faculty to act as mentors and preceptors to ensure satisfactory course delivery.• Established cooperative relationships with institutional departments, students, faculty, and staff.• Conceived of and initiated a peer orientation session for first year medical students.

Conceived of, implemented, and monitored pilot, outreach program, serving over 50 at-risk high school students.• Recruited, interviewed, and selected program participants.• Developed volunteer program, including recruiting and monitoring volunteers and introducing program participants to volunteer opportunities.• Prepared and monitored program budget.• Monitored student progress and prepared outcomes reports to ensure program goals/objectives were met.• Cultivated cooperative relationships with University departments, CBO’s, program participants and parents, and high school administration to achieve program goals and objectives.• Participated in public speaking engagements aimed at reinforcing the importance of post-secondary education.

Provided administrative support for a symposium series and coordinating council.• Supported council member activities and provided on-site logistical support for functions and activities.• Responsible for public outreach of Symposium via periodicals, internet and mailings.• Assisted editorial staff in preparation of proceedings document.• Coordinated organization and disbursement of scholarship support to symposium attendees.

Managed all aspects, including content, logistics, and staffing, of Health Careers Program for Area Youth, a program aimed at promoting post-secondary education for at-risk youth. Successfully expanded summer program to a year-round project.• Effectively secured funding for the program through solicitation and preparation of Upper Rio Grande Private Industry Council (URGPIC) request for proposal.• Promoted alliances with various health care facilities to accommodate program activities and ensure positive program outcomes.• Recruited and supervised staff of twelve at seven health care facilities and managed as many as 77 high school aged participants at health care facilities in El Paso and the surrounding area.• Monitored program activities, participants, and mentors to ensure grant guidelines were met.• Screened, selected, and oriented participants, mentors, and health care facility supervisory staff to meet grant and facility requirements.• Fostered and maintained cooperative relationships between healthcare facility staff and administration, participants, mentor staff, and grant monitors.