Ruth Thompson is a Highly Accomplished Change Manager at SONI - System Operator for Northern Ireland. She possess expertise in change management, training delivery, performance management, project management, training needs analysis and 13 more skills. Colleagues describe her as "Ruth is an excellent trainer and personal coach. Her sharp mind and natural affinity with people are an engaging combination. I worked closely with Ruth over several months on a large public sector IT implementation. Ruth's primary role was as a training consultant and it is in delivery mode in the classroom that she shines most brightly. However she also made an effective contribution to user acceptance testing, process analysis and course development." and "Ruth has excellent client facing skills and she puts the client at ease and gains their trust. She has a quick grasp of issues and takes the ownership of problems and resolves them to the client’s satisfaction. She has a great sense of humour and is a joy to work with."