Armed with a Graduate Certificate in International Business Management from Niagara College and a Bachelor of Science in Mathematics from Hemchandracharya North Gujarat University, I have seamlessly transitioned into a customer-focused role at Tim Hortons. My education underpins my ability to deliver exceptional service, and my core competencies include active listening, meticulous attention to detail, and effective communication, which are critical to my success in this fast-paced environment.In my current role, I manage customer interactions, financial transactions, and team training, along with consistently delivering excellent customer service. My previous experience as an IELTS Tutor honed my communication skills, enabling me to address customer inquiries with confidence and clarity. I am committed to embodying organizational values by bringing a diverse perspective and strategic insight to enhance the overall customer experience.As I explore new opportunities, I am eager to apply my skills in customer engagement, problem-solving, and teamwork to contribute to a dynamic organization. I am driven to build meaningful relationships and deliver value to both clients and colleagues.Let’s connect to discuss more about it!