Ruvinda Perera Email & Phone Number

Sri Lanka

Kandy

• Check system-alerts and inform users about the downtimes and execute 1st level support tasks based on monitoring.• Check SCCM and remove unauthorized software from PCs. Ensure that all machines are controlled by SCCM.• Train users on IT usage• Verify Dormant/ resigned/ transferred users with HR and Revoke Access• Generate monthly usage reports for shared Storage and network bandwidth and highlight unauthorized usage• Ensure site-based devices are serviced and maintained regularly.• Monitoring Internal and the External Infrastructure • Check Backup Schedules All the servers and the Client Operation systems• Generate monthly usage reports for shared Storage and network bandwidth and highlight unauthorized usage• Ensure site-based devices are serviced and maintained regularly.• Security and Policy awareness audit for users.• Prepare budget proposals for the next year & Maintain the Budget Vss Actual details on IT CAPEX and OPEX Budgets• Maintaining Inventory. (HW/SW)• Update the AD OU details• Install, maintain and administer all computer hardware, system software and the network or the particular site designated to self.• Troubleshoot application software, system software and hardware failures and report such events to Systems Analysts, Systems Engineer and/or Network Engineer.• Obtain technical information to help decide on hardware purchases in conjunction with the Systems and Network Engineers.• Perform the creation, modification and deletion of user accounts in the different applications as well as in the NT domain of the wide area network, according to specifications given by the Systems Engineer or sent by the heads of user departments.• Perform all System Administration related work, such as the maintenance of backups etc.• Write system software utilities for in-house use under the guidance provided by the Systems Engineer.

Monaragala Program Unit

Responsibilities and Tasks:• Conduct troubleshooting including installing, configuring software and Operating Systems.• Attending to Troubleshoot Child-Link, Enrollment System - ES4, Financial System GL, Project Program Modular System-PPM/SAP.• Attending for user support for the following online system Child-Data & SIP/SAP in Plan Sri Lanka.• Managing Windows2012 implemented in G6 server system with the Hyper-V environment including 40 client workstations windows7 & Windows 8.1Professional.• Managing Windows 2012R2 Centralized DC environment. • Taking Backups of organizational Data and fully responsible for Data security. • Managing ICT policies while maintaining active staff contribution.• Tracking LAN Traffic and scheduled reporting via the traffic analyzer system.• Implemented network Patch Deployment & Security Server system.o Lumention Patch Deployment (L.E.M.M.S) Server Systemo Trend Micro Security Server System (TM) Field Experience:• Highly involved in projects monitoring and evaluation processes.• Provide monitoring and evaluation reports of projects and provide feedback to the program staff in time.• Maintaining Computerized Program/Project Monitoring System. (PPM/SAP)• Maintaining periodical field visits to monitor ongoing projects and programs.• Train the people/staff on projects, planning, and monitoring and evaluation systems.• Provide support to prepare country annual budget. (Program/Projects and Administration Budget)

• Completed Ditec International At Esoft Metro Campus, Computer/Information Technology Administration And Management

Cisco

Linux