• Overall operation including employee management, scheduling, and business report generation• Business software and Hardware troubleshoot and maintenance – CS Dashboard, SSCS Accounting Package, Gilbarco Passport Register, MS Office• Achieve financial objectives by scheduling expenditures, analyzing variances, initiating corrective actions

• Managing outbound flight services including ticketing, gate, ramp and cabin services for international travels• Oversaw employee work schedules and delegated daily assignments• Excelled in software packages – TROYA, AMADEUS, GALILEO, ABACUS, ALTHEYA AIRLINE RESERVATION SYSTEMS

• Performed maintenance services of aircraft mechanical components and software check• Documented orders, daily activities, weekly schedules, and team performance

• Customer support including flight booking, hotel reservation, and other travel arrangements• Point of contact for coordinating airlines, hotels, transportation, and other passenger service providers and troubleshoot problems