Ruya Ali Email & Phone Number

San Fransisco

Collaborated with stakeholders to implement AI solutions within Salesforce, enhancing predictive analytics and customer engagement using Einstein AI features like Lead Scoring, Opportunity Insights, and Einstein Bots. Integrated Salesforce with external systems such as SAP (via REST API) and Paymetric SOAP API, providing real-time payment information and seamless data flow.Designed and developed custom Lightning Web Components (LWC) for Experience Cloud, optimizing community functionality with dynamic dashboards, personalized content, and user-specific insights. Created custom AI models using Salesforce Einstein Vision and Language to analyze unstructured data and customized Einstein Analytics dashboards for actionable insights.Extensive experience with Batch, Schedule, Queueable, and Future Apex. Led Copado-driven deployments and maintained documentation for Conga CPQ, ensuring smooth user adoption and system efficiency.

Georgia Atlanta

Coordinated application demos with test teams and provided support during system testing, ensuring smooth and efficient testing phases. Developed test classes to achieve maximum code coverage, leveraging tools like Change Sets, ANT Migration, and Workbench for seamless deployment.Designed and configured complex data models, including Lookup, Master-Detail, and Junction objects. Automated workflows with Validation Rules, Flows, Process Builders, and Approval Processes, improving operational efficiency.Developed and maintained Apex Classes, Triggers, Batch processes, and SOAP web services, enabling smooth data synchronization with external systems. Skilled in Salesforce Security Model configurations, including Roles, Profiles, Permission Sets, and Sharing Rules.Migrated and managed large datasets, performing data operations on millions of records. Built modern Lightning Apps utilizing Salesforce Lightning Design System (SLDS), Lightning Components, and App Builder to create user-friendly, dynamic interfaces. Trained sales teams on Conga CPQ, driving adoption and improving sales performance.

Alpharetta, Ga

Prioritized org and network security, ensuring users could only log in through office servers and during designated working hours. Designed and implemented Cases and Issues within Order Management and Product Return modules, enhancing process efficiency.Leveraged Salesforce frameworks like Lightning Web Components and Visualforce to improve user experience. Integrated Salesforce with external systems using REST/SOAP APIs and MuleSoft, ensuring seamless communication across platforms. Managed code changes using GitHub for efficient collaboration and version control.Developed advanced reports, dashboards, and predictive models with Salesforce Einstein Analytics. Led training sessions for operators and administrators on new functionalities, while utilizing Agile methodologies for project management. Ensured smooth deployment by testing in Sandbox environments before migrating to production.

Florida Miami

Implemented data validation rules and deduplication processes to ensure data integrity and accuracy in custom objects. Configured field-level security, user profiles, roles, and sharing rules to control access to sensitive data within the connected tools application.Managed data migration processes and integrated external systems with Salesforce using secure authentication mechanisms like OAuth and API keys. Developed approval processes for tool maintenance and calibration, as well as scheduled reports for regular data analysis.Provided ongoing user support and maintained integration settings, ensuring seamless communication between Salesforce and external systems. Implemented robust error handling and logging mechanisms for data consistency and security.