Ruye Yan Email & Phone Number

Toronto, Ontario, Canada

Yangpu District, Shanghai, China

Coordinated and planned summer camp activities for Chinese students aged 5-11, ensuring a comprehensive and engaging English learning experience.Recorded videos of different students in each class during the camp to document their participation, provided a visual record of the student's activities, and sent individualized videos to each student's matched parents, fostering transparent communication about their child's experiences at the camp.Summarized all lessons taught at the camp daily and organized them into a document format to give parents a detailed overview of their child's learning progress.Initiated phone calls to parents two days per week, gathering valuable feedback to enhance the camp experience and address any concerns promptly.Collaborated with the marketing department to promote spin-off courses, resulting in a 75% customer retention rate and an 82% positive satisfaction rating.