Ram Verma Email & Phone Number

Bengaluru, Ka, In

Bengaluru Area, India

• Designed and implemented scalable, secure, and cost-effective cloud architectures using AWS/Azure services.• Participated in agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, using Jira to manage and prioritize work.• Lead cloud migration projects, ensuring minimal downtime and data integrity.• Automated infrastructure provisioning and management using CloudFormation.• Setup CI/CD pipelines to deploy AWS resources using CloudFormation stack.• Setup control tower, Landing Zone Accelerator by AWS provided solution.• Optimized cloud costs by analyzing usage patterns and implementing cost-saving measures.• Setup Lambada function, Step function, CloudWatch, SNS, Event Bridge and SQS. • Automate task by writing Lambada function in PowerShell/Python script and schedule to run on specific time.• Proficient in managing Azure Cloud Services and implementing Azure Landing Zones, including Subscriptions, Management Groups, and Resource Group Policies.• Extensive hands-on experience with Azure Resources such as Virtual Machines, App Services (Web, Function, API Apps), Logic Apps, API Management, Key Vault, Monitor, App Insights, Private Endpoints, Application Gateways, Load Balancers, Log Analytics Workspace, NSG, ASG, Virtual Networks, SQL Databases, Storage Accounts, App Registrations, container services, AKS, and Enterprise Apps.• Strong understanding of Azure IAM concepts, including RBAC models, MFA, Conditional Access, Azure Certificates, and Azure Entra ID.• Experienced in deploying and managing compute resources in GCP cloud such as IAM users, Group, Roles, Security, Compute Engine, Cloud Storage, VPC, Firewall, Load Balancer, App Engine, Cloud Run, Cloud function, SQL database, CI/CD, Logging and Monitoring.

• Managed IT Service Delivery, Monitoring, Managing, designing and Implementation of IT Infrastructure.• Delivered IT services following ITIL process (Incident, Change, Service Request and Problem management).• Defined SLA based on Application criticality.• Build, Upgrade and Migrate IT infrastructure from physical hardware to VMware.• Design and implement VMware, Hyper-V Infrastructure.• Design and implement Windows Core services (Failover Cluster, AD, DNS, DHCP, IIS, DFS, GPO and Print Server) on Virtual and Physical Hardware.• Created technical content, architecture patterns/models; create proofs of concepts.• Review current BAU Operations process and streamline the process where BAU team has challenges.• Take the lead in guiding other BAU team members and taking handovers of projects from projects team.• Responsible for notifying to customer and BAU Team about industry best practices and procedures.• Assisting BAU Operations on major incidents like P1, P2 and identifying Root Cause.• Automated IT Operation related task by writing PowerShell scripts.

Bangalore

• Troubleshooting of HP-Storage. (Battery failure, Controller failure, Hard disk failure, Logical disk failure)• Performance monitoring of the servers.• Troubleshooting of IIS web Server.• Troubleshooting of SQL Job failure.• Firmware up gradation of Array Disk Controller.• Installation, configuration of OS and Application.

Bangalore

• Performance monitoring of the servers.• Windows Server Patching.• Configuration and troubleshooting of ADS, DNS, DHCP, IIS.• Configuration and troubleshooting of Microsoft NLB Cluster.• Configuration and troubleshooting of NMS tools.• Installation and configuration of Codesk, HP service desk 4.5(Ticketing Tool).• Configuration and Troubleshooting of WSUS.• Configuration and troubleshooting of Symantec AV.

Diploma In Computer Science And Engg

10+2

10Th