Richard Young Email & Phone Number

San Jose, CA, US

Santa Clara, California, United States

San Jose, California, United States

San Jose, California, United States

• Liaise with subrecipients, members, and developers to execute NDAs, No Cost Extensions, Property Audits and Development Agreements.
• Research and calculate project costs and budgets to develop proposed Quantitative Analysis reports.
• Responsible for creating and tracking dashboards, project schedules, deliverables reports, budget reports, invoice tracking, and matrices on Smartsheets for over 80 projects.
• Work as part of a multi-disciplined and cross-functional team with finance, operations, marketing, and human resources

Milpitas, CA

• Led team in efficiently cross-selling bank products by addressing inquiries, educating customers of new services, product promotions, and directing customers to the proper branch representative.
• Strategized and implemented plans with internal teams to improve productivity and process flow resulting in over 10% quarterly sales.
• Analyzed profiles to identify portfolio needs and recommended appropriate bank products and services.
• Engaged in customer discussion sessions to gather feedback to improve products for new and existing clients.
• Provided bank services to stakeholders, including execution of financial transactions, resolved client concerns, and effectively managed time-sensitive issues and projects.
• Assisted team with all aspects of branch operations, including loss control, compliance, and audit standards.

Milpitas, CA

• Performed weekly writing and editing of various operational, instructional, maintenance, and test procedures for high performance/low power semiconductor chips and equipment.
• Collaborated with test and design engineer teams to complete complex test documentation on test protocols, test reports, and test adoptions.
• Researched and translated technical information into manuals and web-based documents for over 100 nontechnical and technical users.

Milpitas, CA

• Assisted with management of company payroll, enrollment processes, and facilitation of insurance plans for over 130 employees.
• Provided administrative support to director-level management and coordinated office services functions.
• Responsible for management of organizational charts and accuracy of customer account information.