Ryan Birch Email & Phone Number

Welwyn Garden City, England, United Kingdom

•Active business development, identifying new contractors to increase sales. Responsibilities included:•Proactively driving future projects and identifying potential new business opportunities•Providing technical and logistical support to roofing contractors and customers.•Organising product demonstration events for potential and existing contractors, architects and surveyors. - Liaising with suppliers, customers and contractors to guarantee a smooth implementation process.•Working cross-functionally with finance, customer services and technical teams to bring orders to fruition.•Coordinating project activities with contractors, architects, technical and marketing personnel.•Achievements: tripled sales in 2 years, identified and recruited 12 new customers (with high sales potential)

Welwyn Garden City, England, United Kingdom

•Supported five external Area Technical Managers and their customers to maximise sales. •Fielded incoming sales orders from customers, including price and product queries and all account support.•Processed orders, created quotes, contracts, resolved queries and liaised with vendors for bespoke products.•Achievements: during tenure held the highest amount of orders placed in a single day, carried out the most outbound calls during the year, loaded the most orders over the year, trained all new employees.

United States

United Kingdom

As the global leader in design, manufacture, distribution and retail of luxury and premium eyewear controlling over 80% of the worlds major eyewear brands.In support of achieving Oakley sales targets, responsibilities include : • Full ownership of optical accounts • Exceptional brand knowledge for both Oakley and Luxottica brands • Brand ambassador – policing brand, ensuring consistency, communicating brand message and company strategies • Drove sales/training and merchandising to 120 accounts • Promoting the Oakley and Luxottica brands across the South East territory • Solid understanding of the optical industry, adept at advising clients on the best solution across different markets • Business reviews – identifying areas of growth and product positioning in store • Drive sales of Oakley sunglasses and ophthalmic frames along with the prescription eyewear to the independent optical channel, supporting three new product launches a year • Responsible for producing budgets on an account-by-account basis for territory • Advised optical buyers of the Oakley optical profile • Worked closely with the marketing department with regards to budgets, POS distribution • Advised E-commerce accounts on how to display Oakley product online to gain the best visual impact • Drove merchandising decisions and in store training across accountsAchievements : • 2011 – Oakley sales manager of the year – increased sales by 12% • Year on year sales growth averaging 15% growth during last 4 years • Organised Oakley Ambassador training events across 120 accounts • Implemented 60+ Oakley windows displays during the London 2012 Olympic games – producing fantastic brand exposure in key regions of my territory • Organised top accounts Olympic experience with in store incentives • Organised in store incentives to drive sales • Through training, communication and more frequent visits I increased sales and brand awareness within all accounts

United Kingdom

•Achieved sales targets by increasing sales of lower-tier accounts. Responsibilities included:•Managed accounts to increase sales promoting new product releases, special offers and incentives. - •Developed monthly customer contact plan, monitored accounts activity, produced sales reports.•Implemented product profiles for each store type, eyewear apparel and accessories.•Supported trade events (ski, cycle, military) to generate new business.•Achievements: Increased sales of lower customer tier by 40% YoY for eyewear and apparel.

United Kingdom

•Supported three Area Sales Managers, and their customers to maximise sales. Responsibilities included:•Proactive cold calling to communicate new product launches and promotions.•Fielded incoming calls and emails from customers for sales orders, queries, pricing and general account support.•Developed accounts through product training on all aspects of the brand (technologies, different products).•Conducted market and competitor research to inform business growth.•Achievements: Supported sales growth over the two year period. Trained over 100 Vision •Express/Optical Express, John Lewis, Sunglass Hut and Cotswold Outdoors staff on Oakley products.

United Kingdom

• Fielded incoming calls from end consumers covering all aspects of customer service: faults, repairs, warranty claims etc • Liaising with appropriate departments to achieve company targets • Sound knowledge of company product, procedures and financial requirements • Managed the military hotline – incoming and outbound sales calls and emails, order placing and general enquiries from the emergency services, military personnel and trade accounts.

Associate'S Degree, Business/Commerce, General, Pass - Gnvq Advanced Business

Gnvq Intermediate Business, Business And Finance, Merit